HyperWellness Representative
: Job Details :


HyperWellness Representative

Restore Hyper Wellness + Cryotherapy

Location: Newton,MA, USA

Date: 2024-09-20T00:36:11Z

Job Description:

We are looking for candidates for full-time and part-time positions, including weekends, at our Hingham and Dedham locations. Here is your chance to work at Restore Hyper Wellness, one of the fastest-growing companies in America. We train you to become part of a dynamic team to help people feel their best.

We coined the phrase Hyper Wellness because it exemplifies our approach: offering cutting-edge services that have shown results. We strive to make our customers feel better every time they visit and hyper-stimulate the bodys natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.

Restores unique retail locations are the antithesis of a traditional doctors office. We are efficient, fun, and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty, and overall wellness.

Restore Hyper Wellness + Cryotherapy is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customer service to each and every guest who comes through our door.

Responsibilities:

  • Maintaining a professional and courteous relationship with every client.
  • Answering the phone and returning voicemails.
  • Booking, rescheduling, and canceling appointments.
  • Onboarding new clients, obtaining waivers, and creating Client Profiles in our POS.
  • Checking in and retailing out customer sessions on our POS.
  • Greeting customers and ushering them to their service of choice.
  • Administering all non-medical and non-specialty services.
  • Providing service tours, selling packages & memberships.
  • Executing opening and closing duties.
  • Maintaining current product knowledge of all modalities and products that we can offer clients to support and enhance their goals.
  • Educating clients on all Restore modalities.
  • When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead outreach, assisting in community outreach, assisting in creating store events, and assisting in social media efforts.

    • Qualifications:

  • A love for health and wellness.
  • At least one year of customer service experience in a retail/service environment.
  • Availability to work weekends.

    • Competitive hourly wage.

    Monthly performance-based commission opportunity.

    Flexible schedule in a fun work environment.

    Access to complementary and discounted in-store services.

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