Ice Rink Guest Services Staff
: Job Details :


Ice Rink Guest Services Staff

ArtsQuest

Location: Bethlehem,PA, USA

Date: 2024-11-23T11:30:57Z

Job Description:
DescriptionJob PurposeThis is a seasonal position and performs duties for a variety of positions with primary focus on excellent customer service at a seasonal roller rink.Duties and Responsibilities
  • Practice excellent customer service
  • Greet all guests promptly and politely
  • Ability to give guests proper directions to the facility within local surrounding area
  • Communicate clearly and professionally with guests and staff
  • Execute policies and procedures professionally and accurately
  • Pass out skates to guests
  • Return skates to skate racks
  • Disinfect skates
  • Clean/wipe down skates upon return
  • Use skate sharpening equipment to sharpen skates
  • Daily cleaning tasks within department
  • Required to attend all training sessions and staff meetings
  • Maintain a clean and safe facility
  • Required to be ready to work immediately at time of scheduled shift
  • Assist customers with equipment
  • Any other duties as assigned
RequirementsQualifications
  • Must be available to work evenings, weekends, and holidays
  • Must be at least 18 years of age
  • Excellent customer service experience
  • Cash handling experience preferred
  • Must be willing to comply with all federal, state, and local COVID mandates/guidelines which may include but are not limited to: mask requirements, mandatory vaccinations, social distancing, proper PPE, etc.
RequirementsWorking ConditionsPosition is located at a recreational or outdoor facility. Work may be done both indoors and outdoors. Physical RequirementsPosition can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, pulling and roller skating.
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