Imaging Patient Access Specialist
: Job Details :

Job Title: Imaging Patient Access SpecialistDepartment: ImagingSUMMARYPerforms a variety of functions including scheduling imaging exams and procedures, greeting patients, arriving patients in Excellian and assisting patients, burning imaging exams onto CD's forcontinuation of care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Demonstrate excellent customer service skills, professional phone etiquette, verbal and written communication skills.Follow protocols for appropriately schedule patient exams.Maintain an organized work area and appropriately prioritize job tasks.Demonstrate understanding and skills utilizing of Microsoft Word, Microsoft Excel and Excellian/Epic. Have ability to troubleshoot as needed and notify supervisor and/or IT if needed. Maintain patient confidentiality.Able to optimize department workflow, prioritize need of exams from inpatient, outpatient, ED patients in amongst scheduled patients. Acts as liaison between clinic, inpatient, outpatient and ED patient for urgent /emergent scheduling needs.Order supplies for imaging department.Create and maintain department correspondence as needed.Assist in providing quality care for patients.Support policies and procedures of the organization and the standards of the Joint Commission as required for full accreditation.Able to work within deadlines to complete mandatory education.This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job related duties requested by their supervisor.SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Medical terminology knowledge and computer skills preferred. Excellian/Epic knowledge is preferred.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand; walk; use hands to type, finger, handle, or feel; talk and hear. The employee is occasionally required to reach with hands and arms, and climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, odors or airborne particles. The noise level in the work environment is usually moderate, may be exposed to violent behavior and contagious diseases.The duties in this job description are representative of a Class II position as described by OSHA.Welia Health is an equal-opportunity employer.