Implementation Specialist II - Nursing License required
: Job Details :

DSS, Inc.DSS, Inc. is a drug and alcohol free workplace (DFWP).DSS, Inc. is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply.We are ADEA and ADA compliant.Travel Percentage: Road WarriorJob Location: REMOTE POSITION - Anywhere, FLJob Shift: DayPosition Type: Full TimeJob Category: TrainingEducation Level: 4 Year DegreePOSITION SUMMARY: The Implementation Specialist promotes DSS Inc.s mission by providing the highest level of care and training to our clients. Supports and trains our clients in various situations related to the learning and use of our products and services.An RN or LPN license is required.DUTIES AND RESPONSIBILITIES:Essential Duties:Travel approximately 36 weeks per year to include weekends and holidays when necessary while abiding by DSS Employee Expense Compliance AgreementCreation and delivery of Training Plans, Syllabi, Web Based Presentations and Training MaterialsProvide on-site, in person training in both classroom settings and one on one mentoring formatsProvide on-site support during customer Go LiveDelivers product demonstrations to potential or existing clients as well as internal staffSubmits signed, on-site certification documents upon completion of trainingReviews application set up with appropriate staffOther Duties:Responsible for verbal and written communication with clients and documentation of work activities and work processesParticipates in internal and external Site Kick Off callsAttends Scrum Calls, Sprint Planning Sessions, Core Team Meetings, Development Planning Meetings as directedParticipates in Quality Assurance Testing and troubleshooting of productAssists Documentation Department in the creation of Product ManualsGathers requirements for workflow process and is involved with the configuration of applicationWorks on Home Based Assignments when not on the road as given by the Training Manager or DirectorCross train on other products as assigned by Training DirectorAbides by policies set forth in DSS and Departmental Handbook including Timesheet and Expense submissionsSECURITY AND PRIVACY DUTIES AND RESPONSIBILITIESIndividuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.QUALIFICATIONS:Skills:Required:Prior EMR / EHR implementationSkilled in client process and training activities with 100% client focus and strong commitment to following up on client issues until resolutionAbility to identify the importance or impact of issues and situations occurring within a clients workflow process and takes appropriate actions to suggest or introduce alternative processes or resolutions (i.e. workflow process consulting)Ability to effectively organize time while identifying barriers to progress, proposing solutions and setting prioritiesExcellent listening skills and clear and concise presentation skillsProficient in Microsoft Office Products (Word, Excel, PPT)Aptitude for understanding technical processes and the ability to learn new software as neededHands on implementation experience in a hospital or clinical settingDesired:Prior experience working with Nurses, SchedulersKnowledge of Camtasia, Articulate, Captivate or other authoring toolsE-Learning developmentFluent in the terminology used in the technical specialty that the product has been designed to support.Education:Required:Bachelors degreeEquivalent experience or combination of education and experience consideredDesired:Professional training in a medical disciplineCertification(s), Licenses:Required:An RN or LPN License is required.Desired:Training Focused CertificationsYears of experience in a similar role:Required:3+ years prior software implementation experienceDesired:Prior VA or commercial Implementation experiencePHYSICAL DEMANDS:Standing25% per daySitting60% per dayWalking10% per dayStooping5% per dayLifting5 10 lbs. daily x 2 (normal workday)50 lbs. unassisted when travelling with luggageComputer Work50% per dayTelephone Work25% per dayReading25% per dayOther, please specifyTravel apx. 36 weeks per year via common carrier and/or autoPI255024469Apply Here