POSITION OVERVIEW
We're searching for an experienced Import Specialist to become part of our dynamic Houston team! Ideal candidates will have an entrepreneurial flair and a proactive mentality, willing to put in extra effort to achieve results. With attractive pay and benefits, Fracht fosters a flexible environment where knowledge sharing and innovative ideas are embraced. When you join the Fracht Family, you join a diverse team committed to celebrating creativity and fresh perspectives!
KNOWLEDGE SKILLS REQURED
Integrity
Adhere to Fracht's Core Values and Vision. Ability to operate in an open and honest manner and achieve a trusting and reliable relationship with team members, customers, and vendors. Ability to accept mistakes and learn from them without apportioning blame.
Flexibility
Learn and keep up to date with new developments, procedures, and regulations. Work efficiently in an environment with multiple shifting priorities.
Communication
Effectively listen and communicate clearly with team members, customers, and vendors. Ability to interpret and disseminate information promptly.
Problem Solving Measure effectiveness in understanding problems and making timely practical decisions. Ability to work well in groups and/or individually to develop alternative solutions.
Accountability
Justify responsible actions and decisions to management. Be a reliable team player who can make accurate decisions with sense of urgency.
DUTIES AND RESPONSIBILITIES
- Manage the processing of Customs and Participating Government Agency (PGA) entries to facilitate the clearance of goods into the United States.
- Receive and assess import documentation to ensure accuracy, compliance with government regulations, and to identify and address any potential issues.
- Guarantee prompt submissions of Importer Security Filings (ISF) and Customs entries.
- Ensure adherence to U.S. government regulations enforced by agencies such as the FDA, EPA, and USFWS etc.
- Foster strong relationships and collaborate effectively with both internal and external customers.
- Deliver exceptional customer service and maintain clear communication with clients.
- Exhibit strong decision-making capabilities and prioritize daily tasks effectively to meet responsibilities.
- Maintain a high standard of operational excellence, focusing on timely performance, accuracy, and superior customer service.
- Provide clear, professional, and reliable communication, both verbally and in writing, to internal and external stakeholders.
- Perform other tasks as assigned by management.
REQUIREMENTS
- Minimum 3-5 years of Customs brokerage/entry writing experience.
- Familiarity with the regulations and requirements of various government agencies, including the FDA, USDA, DOT, and FCC. etc.
- Strong analytical and problem-solving abilities.
- Exceptional attention to detail and commitment to accuracy.
- Energetic, proactive, and detail-oriented, with the ability to manage and complete multiple tasks within deadlines.
- Capable of multitasking and making quick decisions in a dynamic and fast-paced work environment.
- Proficient in standard Microsoft Office applications, including Excel, Word, and Outlook.
- Experience with CargoWise is preferred.
PHYSICAL REQUIREMENTS
- Ability to perform the essential job functions consistently, safely, and successfully in accordance with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance in accordance with the ADA, FMLA and other federal, state, and local standards.
- Must be able to lift and carry up to 20 lbs.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to talk, listen and speak clearly on telephone.