Company Description
If you want to know about the requirements for this role, read on for all the relevant information.
2 New Restaurants & Bars in CBD - Opening September!!
Be part of Sydney's most exciting hospitality openings, located in one of Australia's iconic hotels. Sydney Sofitel Wentworth is undergoing a multi million dollar renovation, and is partnering with House Made Hospitality (the team behind Lana, Grana, Promenade & Martinez) - a Sydney-based and globally inspired hospitality group, to provide the best hotel food and beverage offering in the country.
This is a unique opportunity to be a part of two successful brands combined. This provides multiple avenues for career development and growth, whilst also enjoying dual company perks and benefits.
About the Venues:
- Tilda - A relaxed Australian seafood grill restaurant
- Bar Tilda - A glamorous, 1960s inspired cocktail bar
- Delta Rue - A fun, vibrant Vietnamese-French restaurant
- Wentworth Bar - A lush, rooftop terrace bar.
Job Description
As our In-Room Dining Team Leader, you will be responsible for coordinating and managing our in-room dining service, while maximizing profitability and meeting customer's needs. You will report to the Director of Restaurants and Bars.
You will be responsible for:
- Taking accountability and effectively managing the In Room Dining in conjunction with the Restaurant Leader.
- Being knowledgeable of and operating within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
- Maintaining currency of RSA certification, amendments and updates and adhere to RSA principles.
- Assisting in reaching financial goals for the Food and Beverage department.
- Creating a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
- Preparing weekly rosters and consistently monitoring labour costs to remain within financial budget.
- Implementing new company policies and procedures by developing plans and instructing staff.
- Identifying and delegating responsibilities to Team Leaders and staff to ensure objectives are met and excellent service is consistently achieved.
- Providing direction to shift leaders, and staff to achieve restaurant goals.
- Ensuring that the Restaurant and In Room Dining areas are maintained to a high standard of cleanliness.
- Consistently reviewing operations and staff to identify any problems, concerns, and opportunities for improvement.
- Providing coaching and feedback to managers and staff and assessing performance on an ongoing basis.
- Maintaining a good working relationship with the kitchen team and other departments.
Qualifications
- Have the attitude and willingness to undertake further development with Sofitel and House Made Hospitality.
- “Is there for others”
- Takes personal responsibility
- Is a good person
- Drives to improve
- Brings positive energy
Additional Information
The best part about working for Sofitel Sydney Wentworth & House Made Hospitality
- Generous group discounts from both partners from day 1
- Daily delicious team meals
- Strong professional development & career progression
- Working with and learning from some of the industry's best of the best.
- A positive and caring culture.
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