Vermont Information Processing is the country's leading provider of software solutions for the beverage industry. We craft the technology that assists in every part of a beverage's journey from its creator to your glass! For over 50 years VIP's success has been driven by the relationships we've built with our beverage customers and partners. We work to solve their mission-critical problems, provide innovative solutions for their businesses and never stop reimagining ways that we can help them succeed. VIP is seeking a friendly and charismatic Inbound Sales Representative to join our Supplier Sales Team! This position will handle all of the administrative aspects of converting inbound leads to customers, which includes analyzing and responding to incoming leads, identifying suitable solutions and looping in the appropriate sales representatives. The successful candidate will be skilled at building new business relationships, adept at listening to and understanding the customer's needs, and highly organized to ensure successful follow through. At VIP, our customers are our friends is not just a saying, it's a truth that we live by. Our commitment to our beverage partners has made us the industry leaders that we are today, and we're looking for someone who's excited to join us in providing them with the very best in beverage software solutions. Position Type: Full Time, Hybrid. This position will report to our office headquarters in Colchester, VT. Job Responsibilities:
- Create a positive experience for new customers reaching out to inquire about VIP's services
- Follow a proven sales processes to engage with prospects and close sales while providing personable service
- Answer calls, respond to emails, and manage prospect information using HubSpot
- Book calls with new prospects, review the appropriate video demonstrations, and provide additional ad hoc demonstrations as needed
- Identify clients with additional needs beyond emerging brands and bring in the appropriate sales reps as needed
- Effectively manage a pipeline by ensuring timely follow-up with leads that haven't closed to mitigate loss of opportunity
Required Skills and Abilities:
- Excellent verbal and written communication skill
- Excellent interpersonal and customer service skills
- Strong analytical, organizational and problem-solving skills
- Interest in developing a thorough understanding of VIP's products, industry, and services
- Minimum one year of customer service experience
Benefits Include:
- Health Insurance
- Vision and Dental Expense Reimbursement
- ESOP (Employee Stock Ownership Plan)
- 401k and Profit Sharing
- Life and Disability Insurance
- Health Savings and Flexible Spending Accounts
- Paid Parental Leave
- On-site Child Care Center (VT)
- On-site Fitness Center (VT)
- On-site Health Clinic (VT)
- Discounted Gym Memberships
- Combined Time Off and Floating Holidays
- Flex and Hybrid Schedules
All full time job offers are contingent upon passing a pre-employment drug screening and background check. VIP offers the unique opportunity to become a valued member of both an industry-leading organization and a 100% employee-owned company. We provide a great work environment and benefits that support a healthy work/life balance, as well as growth opportunities and a generous retirement plan that support a stable future. Consistently named one of the Best Places to Work in Vermont, our goal is to offer an atmosphere that you can look forward to being a part of every day.