Incident Investigator
: Job Details :

DescriptionPay $23.00 - $26.00 an hour.The Incident Investigator is responsible for supporting incident management practices across the organization. The specialist ensures compliance with policies, procedures and regulation for OPWDD, OMH, SED, DOH, OCFS, OASAS, VESID and any other service programs.Core ResponsibilitiesInitiate and complete investigative activities within the department.Respond to incoming concerns/incidents from program and advise.Ensure investigation reports are thorough, objective and contain appropriate content.Maintain investigation databases (Internal, IRMA and NIMRS).Elicit and identify incident management training needs throughout the agency.Present components of orientation as needed.Attend mandatory training and maintain investigator certifications.Analyze, research, and make recommendations concerning internal audits/reviews related to incident management and CAPS (corrective action plans).Ensure compliance with all pertinent government and agency regulations and operating standards.Participate in other incident management related activities as needed.This position includes on-call responsibilities.QualificationsBachelor's degree required.At least 2 years' experience in a human service field.Travel is required. Must have NYS Driver's License.BenefitsOur work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.Comprehensive Health/Dental/VisionDirect DepositFlexible Spending Account (FSA)Retirement Plan 403(b)Life InsuranceVoluntary BenefitsEmployee Assistance Program (EAP)Generous PTO Plans (Sick, Vacation and Employee Leave)Tuition ReimbursementService AwardsEmployee Appreciation EventsEmployee DiscountsEmployee Referral Bonus $1,500!Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.orgTo access a copy of the job description Click Here - Compliance Incident Specialist ( or betterLicenses & CertificationsRequiredDriver LicenseExperienceRequired2 years: Human Service Field