Location: Warren,MI, USA
Employment Opportunity- Indoor Family Entertainment Venue Manager Are you into video games, bowling, and families having fun? Are you friendly, outgoing? Do you enjoy being around people and working in a fun environment? Then you're the kind of person we'd love to hire! The Manager is responsible for the sales, profits, staffing, image, and operation of the store. She/He will proactively lead the store to ensure achievement of business goals in revenues, expense, profitability, customer satisfaction, inventory shrinkage, and employee morale. Furthermore, the Manager will provide customers and employees with outstanding service through friendly, efficient. accurate and safe assistance. Essential Duties: • Responsible for the sales and profit projections as outlined by management. • Meet or exceed sales goals through the efficient execution of company policies and procedures. • Directly supervise department managers to ensure they are in compliance with established store policies and procedures. • Provide operational and customer service training for store employees at all levels. • Investigate employee issues with assistance from Human Resources. • Maintain confidential discussions of employees' increases, promotions or transfers until approved by management. • Hold weekly staff meetings with department managers to discuss and resolve any issues relating to operations, staffing, etc. a Submit reports to corporate such as daily sales, incident reports and labor control. • Work with Management regarding store operations and personnel budget plans. • Maintains high ethical standards in the workplace. • Reports all irregular issues and problems to management for a solution. • Maintains good communication with all workers including outside contacts. Qualifications: • Bachelor's degree is preferred, but not required. • Superior customer service skills. • Strong verbal communication skills supported by a pleasant and positive attitude of can do success. • Experience in retail management, hospitality and/or food and beverage preferred. • Knowledge in gaming, software, point of sale, or IT background is helpful. Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise and activity can be expected. Pay: Relative to experience Shift: Weekends and Weekend Evenings a must