Location: Boston,MA, USA
The Department of Industrial Accidents (DIA) mission is to administer the Commonwealth's Workers Compensation system and to provide prompt and fair compensation to victims of occupational injuries and illnesses, and to see that medical treatment of injured workers is provided in a timely manner while balancing the needs of employers to certain workers' compensation insurance costs.
The Apprentice Investigator position is a training level classification that involves a combination of classroom training and field experience. The apprentice will work under the oversight of an Investigator II while investigating violations of the Workers' Compensation laws. This position requires documenting actions in report form and testifying at hearings and other criminal proceedings.
Duties and Responsibilities: (these duties are a general summary and are not all inclusive)
* Successfully complete 150 hours of job-related classroom training
* Successfully complete 2000 hours of field work
* Performs self-initiated inspections of employers for compliance with workers' compensation laws
* Issue Stop Work Orders to violators
* Gathers evidence to support the issuance of a Stop Work Order
* Documents all investigations in report form using proper grammar.
* Interviews employers and employees, overcoming any language barriers
* Utilizes computer to access various database and conduct research
* Confers with legal staff in preparing cases and conducting investigations
* Educates employees of their rights under the workers' compensation statute
* Builds relationships with other agencies and municipal inspectional services
* Assists in the investigation of claims filed against the Workers' Compensation Trust Fund
* Testifies at hearings and criminal court proceedings as needed
Preferred Qualifications:
* Ability to deal with highly emotional/agitated individuals in a professional manner and accomplish tasks successfully
* Ability to use computer for investigative purposes
* Ability to review written material for relevance to workers' compensation
This position requires travel throughout Massachusetts, a current motor vehicle Driver's License is required. Boston is the main office location.
First consideration will be given to those applicants that apply within the first 14 days.
Minimum Entrance Requirements
Applicants must have six months to one year of full-time, or equivalent part-time, experience in insurance claims handling/adjusting, customer-oriented or business environment. The Department of Industrial Accidents (DIA) will consider the following educational substitutions for required experience:
* Associate degree
* Post-secondary education and any combination of required experience and education.
Incumbents are required to possess a current and valid motor vehicle driver's license at a class level specific to assignment.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.