Location: Indian Trail,NC, USA
Summary: Manages the development, implementation, and maintenance of all labor management programs, and the corresponding Incentive Program administration.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Coordinates labor initiatives in the department. Develops engineered labor standards for warehouse, manufacturing, and transportation areas. Manages / supports project implementations of standard programs and system upgrades. Audits and maintains integrity of labor standard programs. Maintains labor management module in the Warehouse Management System. Manages the administration of the Individual and Team Incentive programs. Analyzes distribution statistics and performance to identify opportunity areas for cost savings initiatives. Prepares reports/documentation to communicate program results and support logistics. Utilizes Microsoft applications and other distribution systems (TRICEPS, PROSPERO, MDS, SAMSARA) for analysis, simulation and documentation.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies :
Analytical - Ability to breakdown complex situations; Comprehend research data and statistics and make solid business decisions.
Design - Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
Technical Skills - Industrial engineering methodology; time study analysis
Customer Service - Responds to requests for service and assistance.
Interpersonal - Maintains confidentiality; Keeps emotions under control.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Responds well to questions.
Team Work - Exhibits objectivity and openness to others' views; Supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; Presents numerical data effectively.
Change Management - Communicates changes effectively; Builds commitment and overcomes resistance.
Leadership - Exhibits confidence in self and others.Inspires and motivates others to perform well; Inspires respect and trust; Provides vision and inspiration to peers and subordinates.
Managing People – Includes staff in planning, decision making, facilitating and process improvement; Makes self available to staff; Develops subordinates' skills and encourages growth; Improves processes, products and services.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Visionary Leadership - Inspires respect and trust.
Business Acumen - Understands business implications of decisions.
Cost Consciousness - Develops and implements cost saving measures; Conserves organizational resources.
Diversity - Shows respect and sensitivity for cultural differences.
Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically.
Organizational Support - Follows policies and procedures.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals;
Completes tasks on time or notifies appropriate person with an alternate plan.
Innovation - Generates suggestions for improving work.
Judgment - Exhibits sound and accurate judgment.
Motivation - Demonstrates persistence and overcomes obstacles.
Planning/Organizing - Uses time efficiently.
Professionalism - Treats others with respect and consideration regardless of their status or position.
Quantity - Completes work in timely manner.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor's degree (B. A.) from four-year College or University; or one to two years related experience and/or training; or equivalent combination of education and experience preferred.
Language Ability:
Ability to read, analyze, and interpret business writings and statistics. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
Math Ability:
Ability to apply math techniques utilized to develop engineered labor standards (regression analysis, statistical analysis) Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft applications (Word, Excel, Powerpoint, Access); Warehouse Management System experience a plus.
Certificates and Licenses:
Time Study Certification / Predetermined Time Systems a plus
Supervisory Responsibilities:
Manages hourly Lead associates (Warehouse Systems Technicians) in Industrial Engineering.
Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); work near moving mechanical parts; work in high, precarious places; fumes or airborne particles; outdoor weather conditions and extreme cold (non-weather). The noise level in the work environment is usually quiet to moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include Close vision and Distance vision. While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.