Job Type Full-timeDescriptionA&M Industrial is a 70-year-old, family owned, leading local industrial distribution company looking for career-oriented individuals to fill critical positions on their sales and support team.The Industrial Field Sales Metal Working Representative will execute sales strategy, initiate contact with existing and potential customers, identify needs and sell appropriate metalworking and machine tools to meet those needs.Essential Duties and Responsibilities:
- Provide technical support for metalworking applications.
- Recommend alternate products based on cost, availability or specifications.
- Manage assigned accounts.
- Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship.
- Increase sales in respective accounts.
- Prepare sales information for customers.
- Establish buying influences, budgets and purchasing criteria for assigned accounts.
- Secure and place orders taking into consideration delivery dates and inventory levels for fulfillment.
- Determine clients' requirements and expectations, recommend specific products, services and/or solutions.
- Ability to develop strategic plans and accurate forecasts for accounts.
- Proactively recommend items needed by clients to increase efficiency and improve transaction profitability.
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering featured promotional sale items.
- Educate clients about terminology, features and benefits of products in order to improve product related sales and client satisfaction.
- Contact clients following sales to ensure ongoing client satisfaction and resolve and complaint.
- Remain current on client preferences, changes in local codes and product developments by attending sales meetings, vendor training, trade shows and reading trade journals.
- Manage time effectively, meet personal goals and work effectively with other members of the team.
- Maintain proficiency in using personal computer, CRM tools and other office equipment and software.
Present a professional image at all times to clients and vendors.Requirements• Machining background, manufacturing experience or strong mechanical abilities• Computer literate, experience with Microsoft Word, Excel, Outlook, and Internet.• Ability to multitask in a fast paced changing and dynamic work environment.• Must possess strong organizational skills.• Works well in a group/team setting with limited amounts of supervision.• Prior experience in Industrial Sales and/or Distribution• Prior experience with metal cutting tooling and or grinding.• Prior experience with CNC programming and operating.• Prior experience with machining process improvement and cost savings documentationWork Environment:• This job operates primarily in the field and in a professional office environment. This role routinely usesstandard office equipment such as computers, phones, photocopiers, document scanners, filing cabinets and fax machines.Physical demands:• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals may need to sit or stand as needed. This position is primarily driving to and from client locations, walking and standing in all different environments for extended periods of time (based on client location) and telephone and computer work. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Proper lifting techniques are required. This position may occasionally lift up to 10 pounds for product material, files and computer printouts.(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) A&M INDUSTRIAL, INC. is committed to equal employment opportunity. We will not discriminate against employee or applicants for employment on any legally recognized basis including, but not limited to veteran status, citizenship status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, ancestry, marital status, domestic partnership or civil union status, gender identity or expression, affections or sexual orientation, pregnancy, genetic testing and information, atypical hereditary cellular or blood trait, or any other factor prohibited by law.