Job DetailsJob LocationWashington Co Hospital - Washington, IAPosition TypeFull TimeJob ShiftDayJob CategoryHealth CareDescriptionSUMMARYThe Informatics Specialist promotes the understanding, integration and application of healthcare information technology in support of clinician/provider objectives, the organization's vision, strategic goals and industry best practices. The Informatics Specialist drives the optimal, efficient and effective use of clinical information systems and technology as it relates to patient care, patient safety, user satisfaction, clinical productivity and quality outcomes. The Informatics Specialist will serve as a key constituent that bridges the gap between people, processes, clinical knowledge and technology. To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability to be successful. DUTIES/RESPONSIBILITIES (include but are not limited to the following)
- Utilize data to drive process, workflow and behavior change as it relates to appropriate and efficient use of electronic medical records (EMR) and other clinical technology.
- Document specifications that will translate into the development of tools, reports, and systems that support organizational business needs.
- Collaborate with other departments in the development and revision of initiatives and programs related to data collection, retrieval, analysis and interpretation to assist in optimizing patient outcomes, effectiveness and efficiency.
- Serve as a resource to end users for information systems and technology; effectively communicate system changes, workflow process changes, downtime procedures, etc. to all clinicians and providers.
- Act as a key resource regarding education, support, training, policies and procedures, provide ongoing education and support for all upgrades, new releases, and enhanced functionality.
QualificationsEDUCATION AND/OR EXPERIENCE
- Bachelor's Degree, Registered Nurse, desired
- Three years clinical nursing experience, desired
- Proficient with Clinical Information Systems, required
- Working knowledge of HIPAA/HiTech regulations and policies, required
- In-depth knowledge of Windows current OS installation and trouble-shooting, required
- Preferred MSN in Nursing Informatics.
- Preferred 5 years of clinical experience with collaboration with Information Technology Department.
- Preferred certifications in EPIC applications or nursing informatics.
CLIENT/END USER EDUCATION
- Develop a complete understanding of the EHR application(s) and teach the application(s) to others within the organization, following the standardized and best practice curriculum.
- Provide educational updates on clinical and/or registration/scheduling/billing applications to physicians, providers and/or staff through classroom sessions, 1:1 instruction, or using remote technology. May assist with education programs for other end users as needed.
- Identify and develop EHR workflows to support process changes and enhance the overall workflow of the clinic or department.
- Coordinate training programs with the various functional departments to achieve and reinforce organizational goals. This may include programs specific to quality, regulatory or insurance requirements and incentives.
- Participates in pre-planning and on-site support activities associated with the onboarding of new providers and/or new departments.
ASSESSMENT/PLANNING
- Oversee and assess EHR competency levels of staff, physicians, and providers, and recommend action to strengthen performance and increase efficiency.
- Interact with IT, clinic management and operational leadership to monitor effectiveness of training efforts. Monitoring may include routine review of reports and utilization data used in the development of action plans.