Location: Iselin,NJ, USA
Description3 Days Hybrid from any of our locations in RI, NJ, MA, NC, TX or AZRole is not relocation eligible.As the Information Security Specialist, you will focus on enhancing security awareness and education for both our colleagues and customers, ensuring a culture of security is woven throughout the enterprise. Working on the Cyber Security Program and Policy team, your responsibilities will include collaborating with internal partners to create, maintain and implement security awareness materials to include, but is not limited to, articles, social media posts, emails, webinars, and other outreach tools. While a successful candidate will work primarily on education and awareness activities you will also be available to assist other colleagues with projects and work as needed, including but not limited to Cyber Security Policy management, Cyber Maturity Assessments and other policy and regulatory activities.Primary responsibilities includeDevelop and Implement Security Awareness Programs – Create and deliver engaging security awareness program for colleagues at all levels of the organizationCustomer Education – Partnering with colleagues in security, fraud, marketing and others to increase customer education on security best practicesDevelop compelling written and graphical content for various mediums including in person, webinars, newsletters and intranet communicationsCreation of metrics to track and analyze the effectiveness of the security awareness program through metrics and regular reports to senior managementCreate and implement strategy for new channels for evangelizing security awareness topics within the organizationEnsure that security awareness program aligns with industry standards and compliance requirementsGather feedback from colleagues and customers to continuously improve the security awareness programsCollaborate with other business lines to integrate security awareness into business processesSkillsGeneral understanding of security principles and practicesExcellent communication (written and verbal) and presentation skillsDigital literacy with basic design and content toolsAbility to maintain consistent messaging that aligns with brand, strategy, and key messagingAbility to develop engaging and effective materialsAbility to design creative and innovative communicationsQualifications, Education, Certifications and/or Other Professional CredentialsBachelor's degree in cybersecurity, information technology, communications or otherAbility to create and maintain partnerships with a wide range of colleagues and teams.Ability to self-prioritize work and shift focus as needed.Comfortable working in a team environment and building relationships across the organizationHours & Work ScheduleHours per Week: 40Work Schedule: M-FPay TransparencyThe salary range for this position is $ 87,280 - $ 130,920 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growthBackground CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.12/31/2024