Job DescriptionResponsibilities:
- Administers servers running OpenVMS, including administration and setup of the servers connected to the network at multiple locations.
- Provide technical support to clients and MSA engineers on OpenVMS
- Ability to install and set up system applications and system backup software
- Create technical support documentation
- Troubleshoots simple to complex system problems for internal or external customers
- Troubleshoots simple network problems
- Requires on-call rotation with two other administrators
- Some after hours and weekend support to meet customer system availability requirements
- Work is remote with occasional on-site requirement
Requirements:
- Completion of a four-year degree, technical school, or equivalent work experience
- Minimum of two years' related experience administering servers running OpenVMS or related technologies
- Experience administering platforms in a production environment preferred
- Ability to provide technical support to resolve customer issues
- OpenVMS (willing to train candidates that have Linux, Unix, VMware, or Windows admin experience.)
- Experience performing operating system upgrades, systems planning, and failure analysis as it relates to day-to-day operations
- Good problem determination and resolution skills
- Good customer service skills
- Ability to document, develop, and implement test plans to verify installation, upgrades, or repairs, including back-out plans
- Must be a team player with good written and oral communication skills
- Background check and on-going random drug testing
About Us Management Science Associates, Inc. (MSA) is a diversified, dynamic and growing information management company that for over sixty years has partnered with institutional and commercial customers to identify areas in which innovative analytics, data and technology deliver incremental growth and drive efficiency. We have a rich legacy of being first to market, consultative partners, and serial innovators at heart. We're proud to say that we even won an Emmy! Our products and solutions are utilized across dozens of industries including Consumer Packaged Goods, Media, Healthcare, Pharmaceuticals, Metals and Advanced Manufacturing, Casino Gaming, Medical Cannabis, Internet Applications and Data Center/Co-location Services. Our client partners range in size with many being some of the largest, well-known corporations in the world. MSA has distinguished itself as an employer of choice in the high technology software and information management industry. We actively recruit talented graduates and experienced professionals looking for a rewarding career at a company that recognizes employees as their best asset. MSA continuously seeks talent within our business practices: Business Analysis, Information Management Solutions, Media, Life Sciences, Metals & Advanced Manufacturing, Information Technology Systems and Services, and Corporate Information Systems. MSA employs more than 500 people, working across the United States and world-wide. We have three offices in the Pittsburgh area along with offices in United Kingdom and Malaysia. All full-time employees are eligible to participate in our comprehensive benefits package which includes Health, Dental & Vision Plans, 401(k) Savings Plan, Flexible Benefits Plan, Life & Accidental Death & Dismemberment Insurance, Disability Income Plan, Paid Time Off (PTO) including Vacation, Sick and Holiday, and more. We hope you will consider joining our team and become part of our continued growth and success.