Information Systems Specialist |United States | US2122384At Kuehne+Nagel, we nurture a culture of performance and recognition, and we have many career growth opportunities. If you are looking for career development or simply a great place to be, consider joining us as an Information Systems Specialist at our distribution center in West Jefferson, OH.
YOUR ROLEIn this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.
YOUR RESPONSIBILITIES- You will be the primary supportfor local site system operational issues
- Basic troubleshooting of order and stock management issues
- Work with users on preventative action based on your findings
- Support with ticket creation, issue escalation, and follow-up
- Warehouse (location) and customer (article) maintenance
- Identification of process changes that will impact system documentation
- Local user training as possible
- Hardware troubleshooting such as printers, RF guns, and network
- Supporting release management activities by testing new functionality, verifying document changes, and more
- Support of local users regarding coordinating reporting requirements.
- Participating in training led by the IT team to be able to provide the first level of support
YOUR SKILLS AND EXPERIENCES- A degree in Computer Science, Information systems, or an equivalent combination of education and experience
- 1+ years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems
- 1+ years of operations experience working in warehousing or a supply chain environment
- 1+ years of experience working with Blue Yonder, Red Prairie, or JDA is preferred
GOOD REASON TO JOINThere has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-Onsite
ABOUT KUEHNE+NAGELWith over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.CONTACTUS Talent Acquisition...@Kuehne-Nagel.com