Salary : $105,705.60 - $150,404.80 Annually Location : Des Moines - 50319 - Polk County, IA Job Type: Full-time Job Number: 25-01204 Agency: 185 Department of Management - Office of Chief Information Officer Opening Date: 11/08/2024 Closing Date: 11/18/2024 11:59 PM Central LinkedIn Tag: #LI-POST Point of Contact: Abbey Carter - ...@dom.iowa.gov Job DescriptionThis is a non-merit position with the Iowa Department of Management. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list. The Department of Management (DOM), Division of Information Technology (DoIT) is seeking a dynamic and experienced Information Technology Administrator 3, Senior Information Technology Manager to join our team! This pivotal role will oversee the planning and execution of technology services, ensuring efficient and effective solutions to meet our customers' needs. You will act as a key liaison, mediating technical disputes and addressing operational challenges, all while driving innovation and strategic planning. Key Responsibilities:
- Information Technology Leadership:
- Serve as the enterprise technology leader and voice for our customers within the State of Iowa's IT Governance frameworks.
- Advise senior leadership on strategic plans and program documentation.
- Develop and implement internal and external communication plans to enhance coordination among staff and stakeholders.
- Management of a Team of Technical Experts:
- Lead and manage staff and contractors to ensure successful delivery of technology requirements.
- Establish and monitor Service Level Agreements (SLAs) and operational costs for consistent service delivery.
- Foster a collaborative environment that encourages continuous improvement and innovation.
- Project and Portfolio Management:
- Oversee the department's IT project portfolio, managing risks and developing mitigation strategies.
- Ensure timely project execution, maintaining comprehensive reporting procedures and dashboards.
- Monitor Key Performance Indicators (KPIs) and implement actions to address performance issues.
- Operational Management:
- Provide strategic direction for the design and support of IT systems that meet departmental and customer needs.
- Develop and execute a digital workplace strategy that enhances employee productivity and engagement.
- Stay current with emerging technologies to ensure the department's IT capabilities align with evolving demands.
Please note, candidates for this position must reside in the state of Iowa at the time of starting the role. Employer Highlights: The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people. We have a great total compensation package for all of our full-time employees, including:
- Iowa Public Employees' Retirement System (IPERS)
- Retirement Investors Club (RIC)
- Flexible Working Environment- Work from Home Opportunities
- Health, Dental and Vision Insurance
- Vacation Leave
- Sick Leave
- Paid Holidays
- Flexible Spending Accounts
- Life Insurance
- Long-Term Disability Insurance
Background Check Requirements:
- After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate's education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).
- Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.
- Pass background investigation conducted by the Iowa Department of Public Safety.
- Pass and maintain an Active Secret Clearance
Selectives058 Budgeting 6 months' experience, 12 semester hours, or a combination of both in preparing, analyzing budgets; and providing advice/technical assistance with cost analysis, fiscal allocation, and budget preparation. AND 621 Service and Performance Contract Negotiations and Management 6 months' experience, 12 semester hours, or a combination. Differs from labor contract negotiation. These are contracts with various vendors or other service providers and the applicant must have demonstrated experience and/or education that allowed them to review performance and service delivery and know what to do and be able to act when performance does not meet expectations. Includes: drafting or developing contracts for provision of products and/or services and the related budget components; negotiating the terms of contracts to include: costs, timeframes and performances expectations and/or work products; monitoring and managing all aspects of the contracts: to include timely submission of financial reports, performance reports, work products and determining when appropriate benchmarks for payment of invoices are met. Specific educational courses that relate to the selective might include: contract management, business law, principles of economics, business management and similar courses. AND 737 Information Technology Project Management A minimum of 6 months experience, 12 semester hours, or a combination of both, where the applicant has received training in or been in charge of information technology projects that included some or all of the following:
- Coordinating professional, paraprofessional, and technical personnel involved in the development of new and/or maintenance and operation of existing information technology systems;
- Responsible for multiple business and/or computer applications through the development and support phases;
- Initiates in systems analysis studies;
- Evaluates overall and individual work performance to determine effectiveness in providing quality products within time and cost restraints;
- Prepares or reviews written and oral reports of proposed information technology systems; Directs applications systems planning and budgeting, and acquisition and acceptance of new equipment for the department;
- Monitors time and dollar expenditures to ensure projects and budgets meet established targets;
- Reviews computer programming techniques and computer usage to ensure efficient and effective procedures are utilized;
- Develops analysis and programming guidelines and documentation standards;
- Evaluates and makes recommendations for needed project team and/or customer training; Reviews the designs of computer applications to ensure that all requirements are satisfied; Reconciles conflicts within and between staff regarding resources, deadlines, and standards; Writes periodic progress, project status and problems resolution reports for management review.
Coursework or experience limited to straight computer programming, systems analysis, or web development is not applicable; the applicant must have education or experience aimed at project management where the applicant was the primary party responsible for the project. The applicant may have also performed other duties or supervised other staff but that is not required as long as the applicant was in charge of managing the information technology project or have taken coursework concerned with managing information technology projects. Minimum Qualification Requirements Graduation from an accredited four-year college or university and experience equal to seven years of full-time professional work in information technology systems management which included three years of management experience in the area of application design and development or three years in managing professional staff engaged in the installation and operation of mainframe equipment; OR an equivalent combination of education and experience substituting the equivalent of six months of full time work experience in the development of computer applications or maintaining computer software systems or computer operations for one year of the required education to a maximum substitution of two years; OR substitution of one year (thirty semester of equivalent hours) of graduate level course work in Computer Science or Management Information Systems for one year of the required work experience to a maximum substitution of one year; OR employees with current continuous experience in the state executive branch that includes experience equal to three years of full time work as an Information Technology Specialist 4; OR employees with current continuous experience in the state executive branch that includes experience equal to two years of full time work as an Information Technology Specialist 5; OR employees with current continuous experience in the state executive branch that includes experience equal to two years full time work as an Information Technology Administrator 1; OR employees with current continuous experience in the state executive branch that includes experience equal to one year full time work as an Information Technology Administrator 2. For additional information, please click on this Why Choose the State of Iowa? At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice. Our Robust Benefits Package Includes:Competitive Compensation: Enjoy a competitive salary that reflects directly on your skills and expertise. Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits. Health and Wellness: Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost. Retirement Planning: We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Paid Time Off: Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters. Professional Development: Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement. Employee Assistance Program (EAP): We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program. Diversity and Inclusion: Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation. Join Us - Elevate Your Career: Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority! 01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
- Yes - I understand and agree.
- No
02
PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
- No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
- Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03 Have you graduated from an accredited four-year college or university? IF YES - How many years do you have of full-time professional work in information technology systems management? This experience must have included three years of management experience in the area of application design and development or three years in managing professional staff engaged in the installation and operation of mainframe equipment.
- I have not graduated from an accredited four-year college or university
- Three years to less than seven years of full-time professional work in information technology systems management. This experience included three years of management experience in the area of application design and development or three years in managing professional staff engaged in the installation and operation of mainframe equipment
- Less than three years of full-time professional work in information technology systems management.
- Seven years or more of full-time professional work in information technology systems management. This experience included three years of management experience in the area of application design and development or three years in managing professional staff engaged in the installation and operation of mainframe equipment
04 Does your application demonstrate that you have 6 months' experience, 12 semester hours, or a combination of both in preparing, analyzing budgets; and providing advice/technical assistance with cost analysis, fiscal allocation, and budget preparation?
05 If you answered Yes to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in No in the box below. Neglecting to thoroughly answer this question may result in disqualification. 06 Does your application demonstrate that you have 6 months' experience, 12 semester hours, or a combination of both in service and performance contract negotiation and management? This differs from labor contract negotiation. These are contracts with various vendors or other service providers and the applicant must have demonstrated experience and/or education that allowed them to review performance and service delivery and know what to do and be able to act when performance does not meet expectations. Includes: drafting or developing contracts for provision of products and/or services and the related budget components; negotiating the terms of contracts to include: costs, time frames and performances expectations and/or work products; monitoring and managing all aspects of the contracts: to include timely submission of financial reports, performance reports, work products and determining when appropriate benchmarks for payment of invoices are met. Specific educational courses that relate to the selective might include: contract management, business law, principles of economics, business management and similar courses.
07 If you answered Yes to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in No in the box below. Neglecting to thoroughly answer this question may result in disqualification. 08 Does your application demonstrate that you have 6 months experience, 12 semester hours, or a combination of both, where the applicant has received training in or been in charge of information technology projects that included some or all of the following:
- Coordinating professional, paraprofessional, and technical personnel involved in the development of new and/or maintenance and operation of existing information technology systems;
- Responsible for multiple business and/or computer applications through the development and support phases;
- Initiates in systems analysis studies;
- Evaluates overall and individual work performance to determine effectiveness in providing quality products within time and cost restraints;
- Prepares or reviews written and oral reports of proposed information technology systems;
- Directs applications systems planning and budgeting, and acquisition and acceptance of new equipment for the department;
- Monitors time and dollar expenditures to ensure projects and budgets meet established targets;
- Reviews computer programming techniques and computer usage to ensure efficient and effective procedures are utilized;
- Develops analysis and programming guidelines and documentation standards;
- Evaluates and makes recommendations for needed project team and/or customer training;
- Reviews the designs of computer applications to ensure that all requirements are satisfied;
- Reconciles conflicts within and between staff regarding resources, deadlines, and standards;
- Writes periodic progress, project status and problems resolution reports for management review?
Coursework or experience limited to straight computer programming, systems analysis, or web development is not applicable; the applicant must have education or experience aimed at project management where the applicant was the primary party responsible for the project. The applicant may have also performed other duties or supervised other staff but that is not required as long as the applicant was in charge of managing the information technology project or have taken coursework concerned with managing information technology projects.
09 If you answered Yes to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in No in the box below. Neglecting to thoroughly answer this question may result in disqualification. Required Question