Information Technology Co-Op (Spring 2025)
: Job Details :

Companythyssenkrupp Bilstein of America, Inc. is a world class manufacturer of suspension solutions headquartered in Hamilton, Ohio USA. thyssenkrupp Bilstein of America supplies products to a wide range of Original Equipment Automotive Manufacturers as well as Aftermarket and Motorsports customers. Our Aftermarket operations are based out of Poway, CA and our Motorsports operations are based out of Mooresville, NC.For decades, the name BILSTEIN has been synonymous with high tech in suspension design, driving comfort, and safety. In order to expand this position BILSTEIN became a division of thyssenkrupp Technologies AG in 1988, and a wholly owned subsidiary in 2005. This partnership has enabled us to continue the BILSTEIN tradition of excellence.Your responsibilitiesTechnical Support:Assist employees with hardware, software, and network-related issues on Bilstein-owned equipment.Ticket Management:Enter and update tickets in the Service Desk with detailed and accurate information.Troubleshooting:Diagnose and resolve general computer problems, determining whether issues are related to hardware, software, or user errors.Documentation:Document solutions and resolutions to issues for future reference and knowledge sharing.Support New Applications:Learn and support new software applications as they are introduced to the organization.Additional Duties:Perform other related tasks and duties as assigned by the IT department.Your profileThis positiondoes notprovide relocation assistance or housing allowance.Currently pursuing a degree in Information Technology, Computer Science, or a related field.Basic understanding of reading, writing, arithmetic, and computer skills.Familiarity with standard office applications such as MS Office Suite and MS Windows 10 and 11.Intermediate computer skills with the ability to troubleshoot general computer problems.Ability to quickly learn and support new software applications.Strong problem-solving skills and a detail-oriented approach to resolving technical issues.Good communication skills for providing clear and effective support to employees.Willingness to perform additional tasks as needed to support the IT team. #J-18808-Ljbffr