Job Title: IT Design Engineer/Field Services Engineer
About Us:
At Overlook Networks, we specialize in providing cutting-edge IT solutions, including network design, wireless infrastructure, and low-voltage wiring. As an innovative design and engineering firm, we're dedicated to empowering businesses with robust and efficient systems. Join our team to collaborate on dynamic projects, leverage state-of-the-art technology, and shape the future of IT networks.
Job Summary:
As an Information Technology Design Engineer/Field Services Engineer, you will be at the forefront of designing, implementing, and supporting advanced IT networks, wireless systems, and low-voltage infrastructure. This hybrid role demands both technical expertise and field service experience, enabling you to engage directly with clients while ensuring seamless network operations.
Key Responsibilities:
- Design & Implementation
- Collaborate with internal teams and clients to develop comprehensive designs for IT networks, wireless systems, and low-voltage wiring projects.
- Oversee and execute the deployment of hardware, software, and infrastructure, ensuring adherence to project timelines and quality standards.
- Technical Support & Troubleshooting
- Provide expert-level diagnosis and resolution for complex technical challenges across network systems.
- Evaluate and enhance existing network infrastructures to improve performance, scalability, and security.
- Client Engagement & Leadership
- Serve as a technical advisor, fostering strong client relationships by delivering tailored solutions and exceptional service.
- Mentor junior team members, promoting knowledge sharing and the adoption of best practices.
Qualifications:
- Required:
- IT, Computer Science, or a related field, or equivalent professional experience.
- Extensive experience in designing, installing, and maintaining IT networks and wireless systems, including low-voltage wiring.
- Proficiency in network protocols, hardware configuration, and security practices.
- Strong problem-solving abilities with the capability to work independently in a fast-paced environment.
- Excellent communication skills for collaboration with internal teams and external stakeholders.
- Preferred:
- Certifications such as CCNP, CWNP, or equivalent.
- 5+ years of experience working with networking technologies, including routers, switches, and firewalls.
- Familiarity with Microsoft technologies (Windows Server, Active Directory, Office 365).
- Expertise in structured wiring principles and practices.
- Prior experience in a client-facing or consultative role.
Why Join Overlook Networks?
- Work on innovative projects using the latest technologies in a collaborative and forward-thinking environment.
- Competitive compensation package with comprehensive benefits, including health, dental, vision, and 401(k) matching.
- Opportunities for professional development, including certifications and career growth.
- A flexible and supportive workplace that values diversity, teamwork, and continuous learning.
Ready to Make an Impact?
If you're passionate about IT design, hands-on fieldwork, and delivering exceptional solutions, we'd love to hear from you. Take the next step in your career and join Overlook Networks as we continue to lead in IT innovation.
Apply today and become an essential part of our team!
Overlook Networks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.