The IT Manager is responsible for leading the IT infrastructure and support for the business, emphasizing network and cyber security. This position develops the strategy and delivers a stable and secure environment to support the needs of a business spanning multiple sites within the US and across the globe. Through effective management, a service-oriented leadership style, and a drive for continued improvement, this position has the potential to continue the growth of a strong team, enabling success for the company.
The company has a competitive benefits package, including a 401k plan with a company match. While this position is based in Bell County, Texas, some travel to other business sites is expected (up to 25%).
KEY RESPONSIBILITIES
- Oversight of comprehensive cyber security tools and processes to protect the business from threats, including the following:
- Oversee daily security operations, manage alerts, and coordinate with incident response teams to mitigate threats.
- Develop and enforce security policies. Ensure compliance with industry standards and regulations (e.g., NIST, ISO 27001).
- Develop and deliver cybersecurity training programs. Foster a culture of security awareness.
- Design, maintain, and improve network and security implementations using best practices in design, configuration, monitoring, and troubleshooting for IP networks.
- Continue to maintain, update, and ensure the server/network infrastructure delivers an uptime of 99.9%. (SLA)
- Supports projects, assesses the effectiveness of network, infrastructure, and ICS environment security, and, together with involved stakeholders, determines the solution strategy for detected security posture within this scope.
- Daily monitoring of network utilization and security vulnerabilities.
- Maintain the company's servers and network services such as Active Directory, DHCP, DNS, O365, and Azure.
- Ensure the technologies are updated with current, stable, and compliant architecture and applications meeting enterprise standards.
- Maintain accurate and relevant system and network diagrams and documentation as changes are implemented.
- Develop and maintain playbooks for network and server updates as required to maintain a secure and stable system environment.
- Develop, maintain, and perform routine disaster exercises to ensure backup links to sites and disaster recovery procedures are kept in practice.
- Responsible for troubleshooting and resolving all network issues falling between OSI Layers 1-7.
- Oversee support for Windows servers, workstations & other troubleshooting needs.
- Recommend the selection, design, development, configuration, implementation, and maintenance of business solutions.
- Oversee vendor management across various service providers, including outsourced MSP providers, telecom, software, etc..
- Maintain business relationships with business technology partners to support managing the company footprint.
- Support IT Applications and infrastructure for ERP systems.
- Participate in On-call rotation to support the company's various time zones and assist manufacturing staff during extended shifts.