IT Manager
Location: Flushing, New York (On-Site 3 Days Per Week), potentially remote
Compensation: $140k-$170k with bonus opportunity and long-term incentive units
Type: Direct-Hire / Permanent
Introduction
Are you a seasoned IT professional with a passion for innovation and a track record of building robust IT systems? We're looking for an IT Manager to lead and transform the technological landscape of our organization. This role offers a unique opportunity to design and implement IT infrastructure from the ground up while working closely with leadership to drive strategic growth. If you thrive in a fast-paced, high-growth environment and are excited about the challenge of building IT systems that make a meaningful impact, we want to hear from you!
Overview
The IT Manager will play a critical role in managing and scaling the organization's IT ecosystem. This is a hands-on leadership position where you'll oversee everything from infrastructure development to IT security, compliance, and help desk operations. You'll collaborate with leadership to develop a forward-thinking IT strategy while working in a culturally diverse environment in the heart of Flushing, NY.
Key Responsibilities
- IT Strategy: Collaborate with leadership to develop and execute a comprehensive IT strategy aligned with business goals.
- Infrastructure Development: Build IT infrastructure from the ground up, including network setup, hardware procurement, and software implementation.
- Security & Compliance: Establish and maintain IT security protocols, ensuring HIPAA compliance and the protection of PII (personally identifiable information).
- Help Desk Operations: Set up and manage an efficient help desk system to support staff and address operational issues.
- IT Governance: Oversee IT security, including risk assessment, threat prevention, and incident response.
- Project Management: Handle multiple priorities with excellent project management skills, ensuring timely delivery of IT initiatives.
- Vendor & Budget Management: Manage IT budgets, vendor relationships, and technology procurement processes.
- Training & Support: Train staff on new technologies and best practices while maintaining high availability and performance of IT systems.
- Innovation: Stay current with technology trends and identify opportunities to enhance business operations through innovative solutions.
Must-Have Qualifications
- Proficiency in Mandarin (written and verbal) is a plus, but not required.
- Fluency in English (written and verbal).
- 5+ years of IT management experience.
- Proven ability to build and implement IT systems (hardware and software).
- Strong understanding of the Microsoft stack.
- Knowledge of HIPAA compliance and experience handling sensitive data (PII).
- Familiarity with network operations (routers, switches).
- Expertise in IT security protocols and best practices.
- Strong leadership and communication skills; people management experience is preferred.
- Ability to set up and manage help desk operations.
Preferred Skills
- Fluency in Mandarin (written and verbal).
- Experience in the healthcare industry or a related field.
Work Arrangement Details
- On-Site Expectations: Candidates who can commute to Flushing, NY, three days per week are strongly preferred.
- Language Requirements: Communication in the office is primarily in English, and most staff members are bilingual. While a few team members may prefer to communicate in Mandarin, coworkers are available to assist with translation if needed.
- Flexibility for Bilingual Candidates: For bilingual Mandarin-speaking candidates unable to commute to Flushing regularly, we are open to candidates based anywhere on the East Coast. In this case, travel to Flushing would not be required.
Role Highlights
- Location: Based in Flushing, NY, this role involves working in a culturally diverse environment, supporting the local Chinese community.
- Current IT Landscape: The organization has existing IT systems but needs significant enhancement. You'll have the opportunity to assess the current state, create a robust IT plan, and build out the infrastructure.
- Team Growth: While initially a standalone role, the IT Manager will be instrumental in expanding the IT team in the future.
- Partnership with MSP: Work with a managed service provider for Tier 1 support, handling escalations and strategic IT initiatives.
This is a rare opportunity to join a high-growth organization and take full ownership of its IT landscape. If you're ready to make a significant impact and grow your career in IT management, apply now!