Salary : $140,689.12 - $171,415.14 Annually Location : Chino CA 91708, CA Job Type: Full-Time Regular Job Number: 014 24 25 20002026 DivisionDepartment: Information Technology Department Opening Date: 08/08/2024 Closing Date: Continuous THE POSITION: Do you have a passion for technology and a desire to make a positive impact on the environment? If so, you might be the perfect candidate for the Information Technology Officer position. As the Information Technology Officer, you will be responsible for planning, managing, and implementing the Agency's technology programs, especially the Enterprise Resource Planning (ERP) and related business systems. You will also lead a team of IT professionals and collaborate with other departments and stakeholders to develop efficient business processes and deploy innovative technologies such as AI to achieve the Agency's strategic goals. Don't miss this opportunity to join the Agency and advance your career in information technology while making a difference in your community. Apply today and become part of the Agency's team! The Inland Empire Utilities Agency (IEUA/Agency) serves approximately 935,000 residents in western San Bernardino County and is proud of our reputation of promoting greater water supply reliability through significant contributions to a diverse regional water supply portfolio, including water from stormwater capture, recycling and reuse, and imported water supplies. The Agency continues to be fully committed to ensuring long-term success for the region by leading the way in water resource management, environmental sustainability, and providing essential sanitation services in a regionally planned and cost-effective manner while safeguarding public health and promoting economic development. Here are a few ways the Inland Empire Utilities Agency is committed to helping you feel your best, work your best, and live your best while working with us:
- A 4-day work week with remote hybrid work schedules for some positions
- A pension through California Public Employees' Retirement System (CalPERS)
- Generous employer monthly health benefit allowances to go towards the cost of medical, dental, and vision insurance
- Competitive vacation, floating holiday, sick time, and agency paid holidays
- Education Reimbursement up to $5,250 per fiscal year
- Basic life insurance coverage provided
- 457b Deferred Compensation Contribution
- Interest free loan for a computer purchase up to $3,000
This position is open until filled. The deadline for the first review of applications is 11:59 PM on Thursday, August 22, 2024. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. There is one (1) vacancy in the Information Technology Department. This recruitment is being conducted to fill one (1) vacancy and will establish an eligibility list which may be used to fill future vacancies as they occur during the active status of the eligibility list. Salary Range: 186 FLSA: Exempt Probationary Period: At Will Under direction, plans, organizes, manages, and participates in the planning, development, implementation, and assessment of the Agency's technology programs; supervises and reviews the work of professionals and as the Agency's subject matter expert for enterprise resource planning and related business systems; oversees and performs complex analysis and serves as a subject-matter expert in areas of assignment; strategically coordinates and collaborates with other Agency departments, external consultants, contractors and entities, providing information and updates to Agency Management, the Board of Directors; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS: A Information Technology Officer is responsible for development and administration of information technology programs and initiatives. Incumbents provide professional advice and counsel to Agency managers, supervisors, and employees; perform diverse and complex work with significant accountability for outcomes. Within broad guidelines, serves as a decision support resource for analysis at organizational and operational levels. Work is performed with significant independent discretion and access to highly sensitive data and systems. The incumbent is expected to work with department directors, unit managers, and staff to recommend and provide secure, cost-effective, and high-priority solutions, policies and standards. Work is broad in scope and project based requiring seasoned judgment and a high degree of initiative and independence. Employees in this class typically report to the Manager of Information Technology and manage the work of assigned staff in the Information Technology Department. The Information Technology Officer is distinguished from the Manager of Information Technology in that an incumbent in the latter class has management responsibilities for the full Information Services Unit or Operational Technology Unit within the Information Technology Department. EXAMPLES OF ESSENTIAL FUNCTIONS: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Plans, organizes, controls, integrates, and evaluates the work of the assigned programs and staff; with staff, develops, implements, and monitors work plans to achieve goals and objectives; contributes to the development of and monitors performance against the annual department budget; supervises and participates in developing, implementing, and evaluating plans, work processes, systems, and procedures to achieve annual goals, objectives, and work standards; ensures the preparation and maintenance of a variety of records and reports. Manages the performance of assigned staff; interviews and selects new staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation and provides other rewards to recognize performance; hears and makes recommendations on grievances; subject to management concurrence, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Agency policies and labor agreements. Provides day-to-day leadership and works with staff to ensure a high-performance, customer service-oriented work environment that supports achieving the Department's and Agency's mission, objectives, and values regarding teamwork, mutual trust, and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by assigned staff. Participates in the formulation and implementation of departmental policy, planning, and strategy development; leads and directs staff and outside consulting resources in the development and application of new methods and processes to achieve higher efficiency, quality, and innovation in departmental work processes. Plans, organizes, and participates in developing, implementing, and assessing information technology programs and initiatives. Serves as the Agency's subject matter expert for enterprise resource planning and related business systems. Troubleshoots for other departments, researching and answering questions regarding areas of responsibility; confers with other departments to resolve problems, improve efficiency and effectiveness, and completion of projects; participates in the development and recommendation of procedures and processes to improve the efficiency, cost-effectiveness, customer responsiveness, and quality of Departmental and Agency programs/projects. Plans, organizes, controls and integrates the work of outside contractors/consultants; develops, implements and monitors long-term plans, goals and objectives focused on achieving the assigned priorities; manages the development, implementation and evaluation of plans, policies, systems, programs and procedures to achieve the Department's annual and long-term goals, objectives and work standards. Manages the budget for assigned functional area including assisting in the development and monitoring of budget documents, performing or reviewing research, complex analyses and projections and analyzing trends and expenditures; tracks expenditures against the budget and compiles and analyzes budget variance reports; oversees the processing of purchase requisitions, check requests and the preparation of invoices and billing; manages and maintains inventory. Provides input into department key performance indicators (KPIs); oversees or develops programs and systems to track and report KPIs; tracks and reports changes, variances and projections versus actuals; reviews and analyzes maintenance data and performance reports to ensure department goals, objectives and standards are being met. Serves as a department or Agency representative to the Agency Board, Agency departments, member agencies, business and community organizations, and federal, state and local governmental bodies; communicates policies or procedures and resolves issues information technology programs; stays abreast of new trends and innovations in the information technology communities and in the wastewater, water and recycled water industry that impact the Agency's information technology management. Acts on behalf of the Manager of Information Technology in that individual's absence. QUALIFICATION GUIDELINES:EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited four-year college or university with a major in computer infromation systems, business, public administration accounting or a closely related field, and at least seven years of related experience in performing information technology administration and programs. A master's degree and experience in a public agency is preferred. LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS: A valid California Class C driver's license and the ability to maintain insurability under the Agency's vehicle insurance program. Project Management Professional (PMP) Certification is highly desired. KNOWLEDGE OF: Theory, principals, policies, practices, and techniques of public agency information technology administration and programs. Principles, methods, practices, and tools of project planning and management. Theory, principles and practices applicable to organizational improvement analysis and improvement interventions; principles and practices of group facilitation. Advanced technical knowledge of enterprise resource management, asset management, and a variety of software systems applicable to area of assignment. Principles, development methodologies and tools for systems analysis and design. Applicable federal, state, and local laws, policies, and regulations applicable to areas of responsibility. Research methods and financial and statistical data analysis techniques. Agency ordinances, codes, procedures, and practices regarding areas of assignment. Safety policies, practices, equipment, and supplies applicable to the work. Principles and practices of sound business communications. Principles and practices of effective management and supervision with an organization-wide perspective. Principles and practices of organizational and culture change. Principles and practices of public administration, including planning, budgeting, purchasing, and public records. Agency policies and labor contract provisions. ABILITY TO: Lead people in a manner that promotes accountability, employee engagement, staff development, respect, and collaboration. Manage the performance of staff by coaching for performance. Effectively and professionally work with a diverse group of staff and community members. Plan, manage, assign, delegate, control, review, and evaluate the work of staff engaged in the delivery of information technology programs. Proactively design, plan, and implement comprehensive and effective information technology programs. Perform complex system and process analysis issues, analyze problems, evaluate alternatives, and develop sound, independent conclusions, and recommendations in accordance with laws, regulations, rules, and policies. Consult effectively with internal and external stakeholders to develop solutions to complex issues. Work independently and follow through on responsibilities with minimal direction. Organize, set priorities, and exercise expert independent judgment within areas of responsibility. Adjust priorities as circumstances dictate. Troubleshoot and resolve complex problems. Communicate clearly and effectively, both orally and in writing. Prepare clear, concise and accurate reports, documentation and other written materials. Develop and present presentations, proposals, and recommendations clearly, logically, and persuasively. Operate a computer and standard business software and a variety of complex computer software programs and databases related to area of assignment. Exercise sound independent judgment within policy guidelines. Use tact and diplomacy in dealing with sensitive and complex issues, situations and people. Establish and maintain effective working relationships with all those encountered in the course of work. Maintain confidential information. Be present onsite at Agency locations during the normal business hours. Be physically present at non-Agency locations including, but not limited to, member agencies, conferences, and other work-related events that occur offsite. SELECTION PROCESS: All employment applications will be reviewed for accuracy, completion, relevant experience, education, training and other job-related qualifications. Applicants with the strongest background relating to the responsibilities of this position will be invited to participate in the testing process which may include one or more of the following: written test, oral interview, performance/practical examination. The successful candidate will be required to pass a background/reference check and pre-employment physical examination including a drug screen (for safety sensitive position) at no cost to the candidate. Please visit our website at www.ieua.org and select the Human Resources Department for additional information regarding the Agency, the hiring process and benefit information. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (909) ###-#### or ...@ieua.org at least 72 hours in advance of the need for accommodation. THE PROVISIONS OF THIS ANNOUNCEMENT DO NOT CONSTITUTE A CONTRACT, EXPRESSED OR IMPLIED, AND ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE. The Agency's success is obtained by creating a positive and diverse work environment which recognizes individual differences and experiences . The Agency offers a comprehensive benefit package for eligible employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit and employment type. This benefits overview is a summary and is not to be considered all-inclusive or applicable to all employees. THE PROVISIONS OF THIS ANNOUNCEMENT DO NOT CONSTITUTE A CONTRACT, EXPRESSED OR IMPLIED, AND ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.Retirement California Public Employees' Retirement System (CalPERS): An employee who becomes a new member of CalPERS for the first time on or after January 1, 2013 (and who was not a member of another California public retirement system prior to that date) will be enrolled in the CalPERS 2.0% @ 62 benefit formula with a three-year final compensation in accordance with Public Employees' Pension Reform Act of 2013 (PEPRA). New members (PEPRA) will be required to pay half of the normal cost (Govt. Code Section. 7522.30(c)) currently 6.75% of eligible earnings toward the employee contribution. An employee who is a classic member of CalPERS, or a current member of another California public retirement system, who is hired on or after January 1, 2012, will be enrolled in the CalPERS 2.0% @ 55 benefit formula with a three-year final compensation. Classic members shall contribute 7% of eligible earnings toward the employee contribution. Social Security/Medicare: Along with CalPERS retirement, the Agency also participates in Social Security and Medicare. The Agency pays 7.65% on your behalf (6.2% Social Security + 1.45% Medicare), and the employee pays 7.65% via payroll taxes. Medical The Agency shall make a maximum monthly contribution towards the cost of his/her health insurance as follows: Agency Medical Contribution Health insurance is offered through CalPERS, and enrollment is optional with evidence of health coverage from another source. Eligible employees who waive their medical benefit receive a cash incentive payment. Coverage is effective the first day of the month following enrollment. Dental and Vision Insurance The Agency offers two dental plans - Delta Dental (PPO) and Western Dental (DPO). Enrollment in one of the plans is mandatory. Coverage is effective the first day of the month following enrollment. Vision insurance is offered through EyeMed Vision Plan and enrollment is voluntary. Coverage is effective the first day of the month following enrollment. Flexible Spending Account (FSA) Plan Upon completion of six months of employment, employees may participate in the Agency's Section 125 Cafeteria Program. Participants in this program may take advantage of tax savings offered through a medical care flexible spending account, a dependent care flexible spending account, or purchase supplemental benefits including critical illness and accident insurance with pre-tax dollars. In addition, employees can purchase supplemental life insurance with post-tax dollars. Term Life and Accidental Death & Dismemberment (AD&D) Insurance Life and AD&D insurance is offered through Cigna Life Insurance. Executive Management employees are provided with 1 time their annual earnings up to $300,000. Unrepresented Management employees are provided with an Agency paid $90,000 Life and AD&D policy. Unrepresented non-management, and members of the Supervisors', Laboratory, Professional, General, or Operators' Unit are provided an Agency paid $50,000 Life and AD&D policy. Enrollment into a basic $10,000 Life and AD&D policy is required and paid by the employee. Employees may purchase dependent life, for their spouse and/or eligible child(ren), or additional Life and AD&D coverage for themselves up to $500,000. Coverage is effective the first day of the month following date of hire. Disability Insurance Employees are insured by an Agency-paid long-term disability insurance, which will provide income for an employee who is totally disabled from illness, injury, or accident. The basic benefit provides for 60% of the first $10,000 of monthly salary, reduced by deductible income, after a 365-day waiting period. Coverage is effective the first day of the month following the date of hire. Short-term disability insurance is available through State Disability Insurance (SDI). Employees covered by SDI are covered by two programs: Disability Insurance and Paid Family Leave. Per applicable MOU and/or Personnel Manual, cash-out option available. Employee Assistance Program Agency employees are provided access to an Employee Assistance Program (EAP) which provides 24/7 assistance needed to help resolve life's challenges. 401(a) & 457(b) Deferred Compensation Participation in a 457 deferred compensation plan is available through Empower Retirement. The Agency will contribute $25.00 per pay period to a single 457(b) account for each employee who has made an elective deferral of twenty-five ($25) or more to the plan. Also, participation in a 401(a) Defined Contribution Plan is available within 60 days of hire. Flexible Work Arrangements Whenever possible, the Agency strives to be flexible to help employees achieve a balance between work and home responsibilities. Most employees participate in a 4/10 work week. PAID TIME OFF Holidays The Agency offers nine (9) paid holidays. Additional paid floating holidays are available every fiscal year as follows:Executive Management:6 Floating Holidays per FY & 6 Executive Leave days Unrepresented Management:10 Floating Holidays per FY Unrepresented Non-Management:6 Floating Holidays per FY Supervisors' Unit:8 Floating Holidays per FY Laboratory Unit:5 Floating Holidays per FY Professional Unit6 Floating Holidays per FY Operators' Association:6 Floating Holidays per FY General Unit:60 hours Floating Holidays per FY Vacation Leave Employees accrue 80 hours of vacation leave per year depending on length of employment, progressing to 200 hours per year. Executive Management employees accrue 120 hours of vacation leave per year depending on length of service, progressing to 240 hours per year. Per applicable MOU and/or Personnel Manual, cash-out option available. Sick Leave Employees accrue 96 hours of sick leave annually. Vehicle Allowance Executive Management and Unrepresented Management employees may receive a monthly vehicle allowance Safety Equipment Stipend Members of the Laboratory Unit shall be provided with safety glasses. Payment shall be on a reimbursement basis, not to exceed $250 per fiscal year. Additionally, Laboratory members will receive $300 safety equipment stipend. Professional Development Stipend Employees not on original probation shall be entitled to a professional development stipend of one thousand dollars ($1000) per calendar year. The professional development stipend shall be paid every twenty-fifth (25th) pay period. Refer to specific MOU or Personnel Manual for details and payment information. Educational Reimbursement Program The Agency may reimburse eligible employees for the cost of educational courses up to $5,250 per fiscal year for the cost of educational expenses that are related to the employee's work. Limited Term employees are not eligible for this benefit. Wellness Stipend Employees not on original probation shall be entitled to a wellness stipend of five hundred dollars ($500) per calendar year. The wellness stipend shall be paid every twenty-fifth (25th) pay period. Computer Loan Program Eligible employees may receive an interest-free loan up to $3,000 to purchase a personal computerLimited Term employees are not eligible for this benefit. This benefits overview is a summary and is not to be considered all-inclusive or applicable to all employees. 01 I understand that I must thoroughly complete the Education (including high school information regardless of any additional higher education), Employment History (including contact information and reason for leaving), Certificates & Licenses, and Supplemental Questions sections of my application, as applicable. This includes a detailed description of all work experience for at least the last ten years, if applicable. I also understand that I
may not submit resumes in lieu of filling out the application or answering the Supplemental Questions.
02 I have read the above statement and understand that failure to provide sufficient information may result in my application being rejected.
03 Do you possess a valid California Driver's License?
04 Check the type of driver's license you possess. Note: For out-of-state applicants, a valid driver's license is required and a valid California Class C driver's license must be obtained within ten (10) days of appointment (CA Vehicle Code 12505c).
- Class C
- Class B
- Class A
- Out of State
- I have no driver's license, California or otherwise
05 Have you graduated from an accredited four-year college or university with a major in computer information systems, business, public administration accounting or a closely related field?
06 Which option below best describes your highest level of education? (NOTE: You will be required to verify your education level if you continue in the selection process.)
- Some high school
- High school or G.E.D.
- Some college
- Associate degree
- Bachelor's degree
- Master's degree
- Doctorate degree
- None
07 If you selected some college or higher, please state your major here. 08 Do you have at least seven years of related experience in performing information technology administration and programs?
09 Do you have an equivalent combination of education, training, and experience to the following: Graduation from an accredited four-year college or university with a major in computer information systems, business, public administration accounting or a closely related field, and at least seven years of related experience in performing information technology administration and programs
10 If you selected yes to the question above, please describe your equivalent combination of education, training, and experience. If this does not apply, type N/A . An incomplete answer, including please see resume or similar language will remove you from further consideration. 11 Do you possess a Project Management Professional (PMP) Certification?
12 How many years of supervisory or lead responsibilities do you have?
- No experience
- Less than 1 year of experience
- More than 1 year but less than 3 years of experience
- More than 3 years but less than 5 years of experience
- More than 5 years but less than 8 years of experience
- More than 8 years of experience
13 Please describe your experience leading or supervising a team. An incomplete answer, including please see resume or similar language may remove you from further consideration. If you do not have experience, state no experience. 14 Describe your experience with enterprise resource management and asset management. Please include specific examples of any projects or software that you have used in the past. An incomplete answer, including please see resume or similar language may remove you from further consideration. If you do not have experience, state no experience. 15 Please describe your experience presenting IT updates and initiatives to stakeholders, such as other departments in an organization or board members. An incomplete answer, including please see resume or similar language will remove you from further consideration. If you do not have experience, state N/A. 16 Individuals selected for the position are 'at will' and may be terminated at any time with or without cause. Are you able and willing to abide by these requirements?
17 I understand that communications to me regarding this recruitment will be communicated by email, and that I will need to monitor my inbox/spam/junk email folder regularly to ensure that I do not miss any relevant communication.
18 I hereby understand and declare that the statements on this supplemental questionnaire are true and complete to the best of my knowledge. As applicable, I hereby authorize the Agency and/or designees to contact the references listed to verify the information I have supplied. I hereby release from liability all persons and organizations furnishing such information. I understand that the Agency reserves the right to validate information received on the supplemental questionnaire and that I will be subject to disqualification and/or termination if any statement in this supplemental questionnaire is found to be untrue or determined to be misleading.
Required Question