Information Technology Project Coordinator
: Job Details :

Technical Project Coordinator

Hybrid: Grand Rapids, MI

6-month Contract - potential for extension

We are seeking a detail-oriented and proactive Project Coordinator to join our team. The ideal candidate will have 2 to 5 years of relevant experience and a passion for streamlining processes and supporting project management initiatives. This role plays a critical part in our Demand Management Process, ensuring the effective intake, documentation, and prioritization of Infrastructure and Operations resource requests through the ServiceNow platform. The Project Coordinator will work closely with the Demand Manager, business units, and IT teams to facilitate the successful execution of requests and projects.

Key Responsibilities:

Demand Management Support:

• Coordinate the demand intake process through ServiceNow, ensuring all scope, requirements, timelines, and budgets are accurately documented.
• Collaborate with business and IT teams to gather required information for demand requests.
• Track changes to demand requests and escalate as needed.

Project Coordination:

• Update and maintain project plans and related documentation, ensuring accuracy and timeliness.
• Assist in scheduling meetings, documenting discussions, and following up on action items.
• Help prepare status reports, metrics, and presentations for stakeholders.

Resource Allocation & Prioritization:

• Work with the Demand Manager to support the prioritization of requests and the allocation of resources.
• Monitor and report on demand and resource trends to inform decision-making.

Documentation & Reporting:

• Ensure that all project-related documentation is current, well-organized, and accessible.
• Support reporting and maintenance of metrics associated with demand and project management.

Qualifications:

• 2 to 5 years in a project coordination or similar role
• Strong knowledge of MS Project, Visio, Excel, and Word
• Experience with ServiceNow SPM project management is strongly preferred
• Excellent oral and written communication abilities to engage with stakeholders at all levels
• Exceptional attention to detail and ability to manage multiple tasks simultaneously
• A team player who can work effectively across departments to achieve shared goals

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We're your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it's contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That's the Eight Eleven promise.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.