Location: Canton,MS, USA
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability.
The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for a growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform.
Key job responsibilities
- Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
- Manage inbound capacity from receiving through deployment stages
- Manage the installation network and cabling infrastructure in a data center environment
- Guide, train and educate staff on the best practices related to all service owner issues
- Manage tasks and deliverables across small to large-size projects
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Provide weekly report to the data center manager
- Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
- Recruit and train data technicians to ensure appropriate staffing levels
- Host weekly staff meetings
- Drive compliance to Amazon performance management requirements
About the team
*Why AWS*
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.
*Inclusive Team Culture*
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
*Mentorship and Career Growth*
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree or equivalent combination of education and experience
- 2+ years of experience in an IT Function or similar role
- 2+ years of experience in management/team lead/ training function
Preferred Qualifications
- 6+ years in a data center technology role
- Experience with building physical data center such as copper/fiber cabling
- Experience developing operational metrics to drive efficiencies
- Experience representing your team/technical area to senior management
- Experience in contributing to the definition and implementation of automation opportunities within an deployment/build environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit