3 month position with possible extension. Remote mostly but once in a while trip to office, tri state area ideally. Job Overview: We are seeking a skilled Infrastructure Engineer with in-depth expertise in Microsoft 365 (M365) Exchange/Active Directory and strong knowledge of networking principles. This role is responsible for the maintenance, support, and optimization of our organization's Exchange/AD environment, as well as network infrastructure. The ideal candidate will possess a combination of M365 administration experience and networking skills to ensure the seamless operation of communication systems and network stability. Key Responsibilities:
- M365 Administration:
- Manage and maintain Microsoft 365 Exchange Online environments, including email administration, security configurations, and mailbox management. Addressing License assignment and maintenance
- Troubleshoot and resolve issues related to M365 services such as Exchange, OneDrive, SharePoint, and Teams.
- Provide tier 2/3 technical support to resolve escalated infrastructure issues, exchange requests and M365 permission requests
- Provide regular reports on the health of the Exchange and network systems to management.
- Network Infrastructure:
- Monitor network performance and troubleshoot any connectivity issues across the organization's sites.
- Ensure high availability, redundancy, and security of the network through the implementation of policies, such as firewalls and intrusion detection systems.
- Support remote workers with secure access to network resources.
- Active Directory (AD) Administration:
- Manage and maintain the Active Directory environment, including user account creation, group management, OU structuring, and GPO (Group Policy Object) configuration.
- Ensure secure access management by implementing best practices for authentication and identity management.
- Support AD-integrated applications and provide tier 2/3 support for AD-related incidents.
- Oversee and manage Azure Active Directory (Azure AD) to ensure secure access to cloud-based resources.
- Implement and enforce security policies such as password policies, multi-factor authentication, and conditional access.
- Security & Compliance:
- Implement and manage security policies, ensuring adherence to industry standards and company compliance requirements.
- Regularly review and update network and system security protocols.
- Work closely with the security team to ensure infrastructure resilience against cyber threats.
Qualifications:
- Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Certifications(Prefferred): Microsoft 365 Certified: Messaging Administrator Associate, Microsoft Certified: Identity and Access Administrator, Cisco Certified Network Associate (CCNA) or similar.
- Experience:
- 4+ years of hands-on experience with Microsoft 365 Exchange administration.
- Strong knowledge of TCP/IP, DNS, DHCP, VPN, and firewall management.
- Proficiency with networking hardware (Cisco, Juniper, or similar).
- Experience with PowerShell scripting for automating tasks within the M365 and AD environments.
- Familiarity with security best practices for both cloud services, AD, and on-premises network environments.
Skills:
- Expertise in managing large-scale M365 environments with a focus on Exchange.
- Deep understanding of networking concepts and protocols.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple projects simultaneously.
- Excellent communication skills, both written and verbal.
Preferred Qualifications:
- Experience with hybrid AD environments.
- Familiarity with cloud security frameworks and Azure AD.
- Experience with network monitoring tools like SolarWinds or PRTG.