Infrastructure/Network Technician I--Dallas TX
: Job Details :

Infrastructure/Network Technician: This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success. Position Details: Full COVID Vaccination required by customer Hourly salary based upon the level of experience & skill-set Long term contract with opportunity for extension or hire Standard work hours: Monday - Friday 8:00am-5:00pm (after hours/weekends & on call as needed) Type / Location: Mobile supporting Office and Branch locations within 100 miles of Dallas, TX for Finance Customer. MVR Check required - Candidates must have a valid Driver's License & a dependable vehicle Responsibilities: The patching cabling between network equipment and customer's network The installation of power cables from equipment to power supply in rack/cabinet/closet The installation, troubleshooting and de-installing network equipment Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.) Install, troubleshoot, and de-install Network General remote Sniffers Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels Act as interface between customer's associates and management Provide hardware break-fix services for network infrastructure Perform onsite call-through, data, voice, website and security testing Perform back-up testing to ensure all systems are connected to the customer's network as directed Assist with facilities efforts Power and uninterruptable power supply (UPS) restoral Water problems, Emergency cooling restoration, Fire suppression exercises, restoration, and post fire events Support inventory management activities Receiving inventory Tagging of assets Tracking spares (crash kits) Ordering inventory Updating inventory records Prepare and return damaged equipment Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management Requirements: Must have basic cabling tools, a dependable vehicle to support a 6ft ladder. Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers. Requires experience in working in communications closets Must be able to perform rack and stack activities Must be able to safely lift heavy objects Must understand cable patching processes and procedures Must be familiar with 66 Block and 110 Block cross connect procedures Must have a basic knowledge of data communications networking. Must be able to assist in troubleshooting issues Must understand network terminology Must be familiar with IP phone Must be able to program Cisco phones Must be able to install Avaya phones Must be able to troubleshoot Avaya and Cisco phones Requires good interpersonal communications skills Must be able to explain technical issues in a way the customer will understand an issue Must be able to interpret a customer's issue in a way that will allow technician to facilitate a resolution Experience and Education: 3 years of experience in data communications Must have a basic knowledge of Cisco Phones, switches and routers Must have a basic knowledge of local and wide area networking. High school diploma or equivalent required