Inpatient Systems Supervisor
: Job Details :

Description:Detention Center OR inpatient Systems SupervisorUnder general direction, manages an independent information technology work unit or serves as a project manager on complex information technology projects within the Health Services Information Technology unit; supervises subordinate professional and technical staff: and performs related work as required.Distinguishing CharacteristicsIncumbents in this class are distinguished from Health Services Information Technology Supervisor as this class is responsible for more complex and/or larger units based on several factors including: size of budget; number and complexity of applications being run and supported; and variety of platforms and their interconnections within the organization. Work is accomplished within a broad framework with sole authority and responsibility in a given functional area or service. Incumbents must exercise creative ability, resourcefulness and judgment in the analysis and solution of complex problems. This class is distinguished from the Assistant Health Services Information Technology Director who is responsible for the overall management of a major subdivision of the Information Technology UnitMinimum QualificationsEducation: Possession of an Bachelor's Degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, Epidemiology, Biostatistics, Social/Behavioral Sciences, or a closely related field. Experience: Four (4) years of full-time, or its equivalent, experience as a manager, supervisor, or project manager in a healthcare information technology environment having responsibility for one or more of the following areas: application support, development/programming, systems analysis, technical support, and network or server administration; OR Four (4) years of full-time, or its equivalent, experience as a clinical lead, supervisor, or manager performing systems analysis in a healthcare information systems environment; OR Four (4) years of full-time, or its equivalent, experience as a manager, supervisor, or project manager in a public health, health care delivery, or academic institution setting, one (1) year of which must have included direct supervision of staff in epidemiology, surveillance, or program evaluation activities.Certification: May be required to obtain and maintain vendor specific certifications on applications supported. The incumbent will be required to obtain the certification requested within 6 months of notification from their supervisor.Substitution for Experience: Possession of a Master's Degree from an accredited college or university with a major in one of the fields noted above may be substituted for one (1) year of the required experience.Substitution for Education: One (1) additional year of qualifying experience noted above may be substituted for the required academic major; ORAdditional qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of two years; OR Possession of professional technical certifications can substitute for up to a maximum of two (2) years of the required education. Each of the following current and valid certifications can be substituted for six (6) months of required education: Any of the following Epic certifications: Ambulatory, Tapestry, Epic Resolute Hospital Billing, Epic Care Everywhere, Health Information Management, Prelude (Grand Central), EpicCare Inpatient (ClinDoc), Epic Client Systems Administrator/Manager (ECSM), or Operational Database AdministratorCertified Associate in Healthcare Information and Management Systems (CAHIMS)Health Level 7 (HL7) certificationVMWare Certified Professional (VCP), VMWare Certified Advanced Professional (VCAP), VMWare Certified Design Expert (VCDX)Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE) Knowledge, Skills, and AbilitiesKnowledge of:Principles of healthcare administration and health plan operationsPrinciples of leadership, management, supervision, training and performance evaluationBudget development and managementOperations, services and activities of information technology support and analysis program in a health care environmentDetailed understanding of information systems design, implementation and management strategiesMethods and techniques used to develop, test and implement systemsProject and change managementAbility to:Supervise, organize, and review the work of subordinate professional and technical personnelSelect, supervise, train and evaluate staffAnalyze business requirements and design and implement appropriate system solutionsRespond to escalated requests and inquiries from system usersCommunicate clearly and concisely, both orally and in writingEstablish and maintain effective working relationships with othersProvide and promote excellence in customer service for internal and external customersAcknowledge and respect cultural and linguistic differences of the County's diverse populationTypical TasksManagement Responsibilities:Leads, manages, supervises, coordinates and participates in the operational activities for an assigned information systems work group which may include: application development, application support, end user support and education, network or server administration, or systems securitySelects, trains, motivates and evaluates information technology personnelPlans, prioritizes, assigns, supervises and reviews the work of staff responsible for developing, implementing and maintaining hardware and software applications, and providing technical and non-technical support to system usersManages assigned projects and budgets; monitors project and budget performance and compliance with applicable specifications, rules, regulations and laws related to information systems analysis; and ensures quality and timeliness of work performedAnalyzes information systems requirements and designs and implements processes and/or improvements that promote increased efficiency and effectiveness; identifies resource needs, drafts or updates system documentation; coordinates and provides user training as appropriate; and allocates resources accordinglyProvides technical leadership and direction in all phases of software and hardware selection, product development, implementation, testing and supportConducts research on new and evolving computer technologies and recommends systems and improvements for the DepartmentPrepares Requests for Proposal or Information (RFP/RFI) and works with other teams on the selection processConducts research, and prepares analytical and statistical reports on operations and activitiesMay oversee development and implementation of public surveillance systems, IT systems and technologies to support disease surveillance, case management, program workflow and program evaluationMay oversee and direct data interpretation for reports, abstracts, and publicationsMay oversee dissemination of epidemiological findings to a variety of audiences and building partnership with community organizations and academic institutionsAbout TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.Job SummaryJob number: JP-004579756Date posted : 2024-07-09Profession: Project ManagerEmployment type: Contract to Regular