Job Title: Inside Sales Coordinator Job Description Act as the first line technical representative to customers during initial contact and qualify customer needs. Follow-up on all aspects of requests, both written and verbally. Match products and services to customer requirements. Actively seek and identify leads using various sources such as the internet, referrals, industry articles, and associations. Nurture and grow the existing customer base; negotiate and close sales. Implement yearly sales budgets and strive to exceed results in terms of sales, pricing, margin management, and portfolio leverage at existing and new accounts. Perform proactive, outbound sales activities such as post-sales customer follow-up and promotional campaigns to existing customers, prospects, and leads. Maintain lead and customer data/records, including updating all activities, contacts, and correspondence within internal sales tools (CRM). Handle high-volume customer contact via phone and email.
Responsibilities - Act as the first line technical representative to customers during initial contact and qualify customer needs.
- Follow-up on all aspects of requests, both written and verbally.
- Match products and services to customer requirements.
- Actively seek and identify leads using various sources such as the internet, referrals, industry articles, and associations.
- Nurture and grow the existing customer base; negotiate and close sales.
- Implement yearly sales budgets and strive to exceed results in terms of sales, pricing, margin management, and portfolio leverage at existing and new accounts.
- Perform proactive, outbound sales activities such as post-sales customer follow-up and promotional campaigns to existing customers, prospects, and leads.
- Maintain lead and customer data/records, including updating all activities, contacts, and correspondence within internal sales tools (CRM).
- Handle high-volume customer contact via phone and email.
Essential Skills - Account management
- Customer service
- Data entry
Additional Skills & Qualifications - Bachelor's Degree or above in Sales or Business-related field or equivalent experience
- Excellent customer service, organizational, and negotiating skills
- Good written and verbal communication skills
- Excellent telephone communication skills
- Proficiency in Microsoft Office products, internet, CRM or Salesforce
- Analytical skills
- Ability to work both independently and as a team player in a close-knit sales team
- Full proficiency in English
Work Environment 5 days onsite in Clifton. Will report into the sales team. The work environment is collaborative and supportive, with a focus on high-quality customer interactions.
About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com for other accommodation options.