Inside Sales / Customer Service
: Job Details :

Would you enjoy interacting with people from all over the world, helping them with any and everything multimedia? Joining our team means you work with the top names in video production, like NBC, Netflix, and the NFL - and so many more! We offer full training to set you up for a successful career in the broadcast video industry where you'll grow and manage customer relationships, sales, and provide world class customer service. Previous sales experience in a call center is preferred, but not required. A strong work ethic, attention to detail, strong communication skills, computer proficiency, and promptness, are required. Given the broad-based nature of our business and the position, multimedia industry (Broadcast, AV, Pro-Audio, etc.) sales experience, and an interest in and desire to learn AV Technology are both a plus. Key Responsibilities:-Answering questions -Following up with product recommendations and price quotes -Professionally and respectfully communicate with other departments, customers, and vendors -Order entry and sales support-Ensuring customer is well informed and update-to-date on their order status-Helping customers find AV solutions to suit their needs, including referral to other team members with specific expertise, as neededKnowledge and Skills Requirements: -Microsoft Office experience preferred -Strong interpersonal and communication (verbal/written) skills -Solid organizational skills -Ability to multitask -Attention to detail -Critical thinking -Comfortable with team collaboration -Previous multimedia experience a plus, but not required (broadcast, pro-audio, video, etc.)Position Type/Hours EOEJob Type: Full-timeHours: Mon - Fri, 8:30am-5:00pm Annual Salary Range: $41,600 - $54,100Potential incentives based on sales and marginIn addition to an exciting and collaborative workplace, we also offer outstanding benefits including medical/dental, vision, life insurance, paid time off, an employee stock ownership program (ESOP), 401K, Profit Sharing Bonus and the opportunity to shine in a successful, 30+ year customer and community minded company. *This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.