Inside Sales & Customer Support Specialist
: Job Details :

JOIN A GREAT TEAM!Excellent Career Opportunity in Sales & Customer Support!AADCO is a medical device manufacturer based in Randolph, VT. This small family business has been growing steadily for over 30 years, has a global customer base, and is a national leader in the Medical protection market. We are seeking motivated, long term personnel. Our staff is made up of many dedicated individuals who have been with us for 10, 15 or 20+ years!Seeking an Inside Sales Representative to perform Customer Care and Order Processing duties on a full time basis. Competitive starting wage, monthly bonuses and benefits package. This position provides competitive wages, benefits package, and opportunity to earn monthly bonuses. Benefits program includes paid vacation, holidays, health, dental, disability, life insurance and 401(k) plan with discretionary profit sharing.Requirements:Will happily train the right candidate! 2-3 years prior experience in a Customer Service or Sales setting is preferred, but not required. High School Diploma/GED EquivalentComputer literacyProfessional demeanorExcellent telephone skillsBasic experience with Microsoft Office programsStrong written and verbal communication skillsAbility to confidently communicate with customers and team membersMust be organized, with strong attention to detailResponsibilities:Receive and process orders for merchandiseReceive and process requests for customer quotationsFollow up with customers on routine basisMaintain accurate and up to date client recordsIdentifying and assisting in the resolution of any customer service or product issues if necessaryWorking with AADCO team members to provide superior customer service to product end usersServe as internal support for team members in fieldAssist sales managers and supervisors as neededOther duties as assignedIf you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact AADCO's main office for assistance.EQUAL EMPLOYMENT OPPORTUNITY POLICYIt is the policy of AADCO Medical, Inc. not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of AADCO Medical, Inc. to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Employees and applicants of AADCO Medical, Inc. will not be subject to harassment on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Applicants to and employees of this company are protected under Federal law from discrimination on several bases. Follow the link above to find out more.