Location: Johnson City,TN, USA
Position Summary:
The primary function of an Inside Sales and Operations Support is to provide product knowledge on building materials including drywall, insulation, metal studs, ceiling systems, stucco and EIFS, tools, safety equipment, and accessories for the drywall industry. Also, this position will provide support in the functions of operations, fleet management, and IT support.
Duties & Responsibilities:
* Purchase and maintain adequate levels of inventory.
* Take orders at the sales counter and over the phone.
* Build relationships with customers.
* Ability to use company computer system as needed.
* Complete sales orders and tender cash sales.
* Develop product knowledge to assist customers with purchases.
* Cold-call prospects that are generated by external lead sources.
* Work with Outside Sales Reps and Sales Managers to develop a plan to help in sales effort.
* Overcome objections of prospective customers.
* Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
* Support Area Managers in managing operational costs.
* Actively anticipate operational risks and create solutions and/or preventative measures.
* Assist Area Managers with MORA inspections.
* Assists in achieving operations goals set by the Area Manager.
* Assures compliance with the Safety and Loss Control Program.
* Assists in all aspects of equipment; ordering equipment, managing cost of equipment, maintenance costs, and repair costs.
* Order IT equipment as directed by Area Managers.
* Assist in managing mobile phone costs.
* Responsible for vehicle registrations.
Basic Qualifications:
* High School diploma or GED required, 4 year degree or some college preferred
* Bilingual Preferred.
Core Competencies:
* Strive to do the right thing by displaying trust and integrity.
* Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
* Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
* Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
* Help champion an inclusive working environment by:
* Empowering others to bring their full selves to the workplace.
* Celebrating, welcoming, and valuing the different backgrounds and experiences that make up our workforce.
* Recognizing that all team members are valued, regardless of race, background, tenure, or title.
* Ability to self-manage, show initiative, be proactive, and drive results.
* Communicate professionally, both verbally and in writing to coworkers and customers
Physical Requirements:
* Must be able to remain in stationary position in an office environment: 70%
* Will frequently move about inside the office to access files, office machinery, etc.
* Must be able to operate basic office machinery.
* Must be able to communicate with team and management and be able to exchange accurate information in these situations.
Required Cognitive Skills:
* Must be able to problem solve and prioritize tasks.
* Must be able to manage stress depending on deadlines and ongoing projects.
* Must be able to multitask.
* Must be able to receive and analyze information.
* Must be able to quickly communicate solutions if problems occur.
* Must be able to demonstrate a high degree of sound judgement and initiative.
Benefits & Perks:
* Medical, Dental, Vision, Disability & Life Insurance
* Wellness Benefits
* 401(k) Retirement Plan
* Employee Stock Purchase Program
* Paid Holidays & Vacation Days
* Professional Growth Opportunities
* Development & Training Programs
This job description is subject to change at any time.
EQUAL OPPORTUNITY EMPLOYER
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.