Manage relationships with select agencies predominantly through telephonic and video interactions, ensuring diligent follow-up on discussions and commitments. Work with Sales Managers to coordinate activities and actions involving agencies. Ensure that products, growth, and loss ratio are in line with SECURAs strategy. RESPONSIBILITIES:
- Ability to market and front-line underwrite insurance products to independent agents
- Owns relationships with select individual agencies, aggregators, small business units, and geographically remote agency partners
- Manage growth and loss ratio on a continuous basis for assigned territory
- Assist in training agents in products, rating/and or technology platforms, and procedures to achieve corporate strategies
- Partner with both internal and external partners: Agencies, Underwriting, Claims, and Risk Management to identify and maintain profitable business
- Onboard new agencies to facilitate success, both short-term and long-term
- Increase submissions and improve hit ratios
- Work with Agency and Underwriting to manage renewal book
- Drive and conduct BizLink usage and training sessions
- Identify training needs within the agencies and assist/coordinate with training department
- Analyze, develop, and implement strategies for expansion of products and agencies to support corporate strategies
- Be proficient in SECURA's four business units (CL/SL/FL/AG of business we insure as a company)
- Be able to lead, organize and carry out virtual meetings often with our agency partners and internal departments. Proficient use of Zoom or Microsoft TEAMS
- Have the ability to build strong relationships
- Consistently going above and beyond to ensure ease for our agents to do business with us as efficiently as possible
- Serve as Resource Manager for our currently contracted agencies
- Demonstrate an exceptional effort to active listening
- Coordinate travel with members of various Underwriting units
- Creatively connect with our agencies through digital media
- Actively recruit new agencies
- Be active with various trade organizations. PIA, IIA, 1752, etc
- Facilitate book rolls, data-mines and identify opportunities within an agency's current book.
- Act as key resource to SECURA for territory developments, competitor analysis, and economic development in the territory
- Other duties as assigned
QUALIFICATIONS: ESSENTIAL:
- Two plus years property and casualty insurance experience
- Comprehensive knowledge of the marketplace
- Strong Financial/Business acumen
- Excellent verbal and written communication skills
- Superior problem-solving skills and solutions driven mindset
- Results oriented personality with a strong desire to pursue set goals
- Determined and amiable personality
PREFERRED:
- Bachelor's degree in business or equivalent work experience
- Commercial Underwriting/Claims (Field) experience
- Marketing or Sales experience
- CPCU, CIC, or ARM designation(s)
- Two plus years successful agency/company marketing or sales experience
- Strong background in Commercial, Personal, and Specialty
- Working knowledge of Agency Automation