Location: Fort Smith,AR, USA
Summary
Job title: Inside Sales Representative
Job ID: 202#######08
Department: Fort Smith - KPE
Location: AR-Fort Smith
Description
Summary:
The Inside Sales position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business through sales initiatives and goals. They provide professional services with product knowledge, problem solving, and order enhancement.
Examples of job duties could include;
+ Crossing competitive material on a bill of material
+ Identifying gaps in a material list for items that are missing or complementary add-ons
+ Value-add for sales by offering alternatives, expedites, and understanding use cases
+ Understand customer needs and anticipate challenges
+ Study the latest technologies and advising your customers of their uses and applications
+ Pricing and negotiating with vendors or customers for different manufacturers
+ Quoting an opportunity and project managing timely delivery of the materials, software, or training
Reports to: Profit Center Manager
Minimum Qualifications:
COMPETENCIES
+ Communication Proficiency
+ Customer/Vendor Focus
+ Personal Effectiveness/Credibility
+ Technical Capacity
+ Teamwork
+ Detail-oriented
+ Flexibility
Preferred Qualifications:
+ Bachelors degree in a technical or business discipline, preferred
+ OR equivalent years experience with Eclipse business software
+ Two years industry specific experience, preferred
Working Conditions:
This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Supervisory Responsibilities: No
Essential Job Functions:
+ Provides outstanding customer service to all current and potential customers, mainly via telephone and internet
+ Writes orders with accuracy and in accordance to all sales policies and procedures
+ Maintain current customer base
+ Meet established monthly sales goals
+ Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities
+ Communicate process improvement ideas
+ Timely follow-up on all customer orders, quotes, and materials
+ Maintains up-to-date awareness with new and existing products and services
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $21 to $24 hourly.
Other Compensation:
The following additional compensation may be applicable for this position:
+ Profit Sharing
Benefits:
Benefits available for this position are:
+ Insurance - Medical, Dental, Vision Care for full-time positions
+ Disability Insurance
+ Life Insurance
+ 401(k)
+ Paid Sick Leave
+ Paid Holidays
+ Paid Vacation
+ Health Savings Account (HSA) and matching