Inside Sales Specialist
: Job Details :

Westborough, Massachusetts, United States

Company Overview

At Jensen Hughes, we lead with our Purpose + Principles and value our people. Across our global partnership of experts, clients, and communities, we are recognized worldwide for our leadership in fire protection engineering, a legacy of responsibility we have advanced with pride since 1939. Today, our expertise extends broadly across closely related risk management fields from accessibility consulting, risk and hazard analysis, process safety and forensic investigations to security risk consulting, emergency management and digital innovation. As we champion best practices, set industry standards and support communities with innovative solutions, we are making the world a better place.

We believe that creating and sustaining a culture of trust, integrity and professional growth fundamentally includes a sustained commitment to Diversity, Equity, and Inclusion.

At Jensen Hughes, diversity is ingrained in our culture -- we accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, or socioeconomic background. Our differences and uniqueness are celebrated and reflected in our wide range of Global Employee Networks.

Job Overview

Jensen Hughes is looking for a motivated and well-spoken inside sales representative to join our global Healthcare sales team ideally from our Connecticut, Massachusetts, Rhode Island or Illinois office, with remote work considered. The candidate will be responsible for identifying and developing new leads/opportunities, communicating with clients, understanding their needs, connecting those needs to our services, and ensuring a smooth sales process. This candidate is expected to be able to retain long-term relationships with clients while expanding services, close sales, and meet sales targets.

Our goal is to hire a candidate that is eager to expand our healthcare service lines through existing clients, with new sales, and identify additional opportunities for global company-wide growth. The candidate will make use of skills in communication and sales to highlight the advantages of our services in the existing market.

This position will be a base salary with opportunity for additional financial incentives following the onboarding and one (1) year tenure.

Responsibilities:

• Develop sales opportunities by exploring and identifying potential accounts, soliciting new accounts, building rapport, providing some technical information and explanations of our service, and preparing proposals.
• Communicate with clients, making outbound calls to potential customers, and following up on leads/opportunities.
• Answer potential customers' questions and send additional information as needed.
• Create/maintain relationships while managing existing client accounts, support retaining existing services for renewal, and identify value add for upselling additional services.
• Support the Business Development team with a general understanding of current pipeline and help the team move proposals through the pipeline and closing orders.
• Regularly maintain sales data of current and potential customers, pipeline, orders, and projects/contracts up for renewal or phase II project work.
• Explain and demonstrate services and how they meet the prospect/existing clients needs, understand when to engage operations and subject matter experts to support the business development.
• Keep up with industry standards and updates, as well as staying informed about competing firms as well as risks within existing clients.
• Proactively plan and support around annual growth initiatives.

Qualifications:

• Bachelor's degree and/or two (2) plus years experience as an Inside Sales Representative.
• Technical Skills: Proficient in Microsoft Word, Excel, PowerPoint and Outlook required. Experience with Microsoft Dynamics preferred. General knowledge and confidence using computer databases and menu-driven reports.
• Self-starter who works well independently and has a self-motivated, proactive mindset.
• Project coordination and organizational skills, attention to detail, and initiative to follow through.
• Maintain a high level of productivity under pressure, with competing priorities and deadlines.
• Work with minimal supervision and in a team environment.
• Exceptional Customer Service and strong listening skills.
• Able to look at things multidimensionally and ability to come to a unique and innovative plan or solution if a problem is identified.

Please note that the salary range provided is a good faith estimate for the position at the time of posting and not a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data.

National Pay Range: $60,000 - $90,000 USD

Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.