Inside Sales Support Representative
: Job Details :

All Traffic Solutions is a leading provider of portable, durable traffic management and safety technologies, including variable message signs, radar speed signs, and other devices. We help municipalities, law enforcement agencies, departments of transportation, emergency management agencies, and others improve safety outcomes while maximizing budget and resources.

We are pioneers in our space, forging the way with innovative solutions like our patented TraffiCloud® remote management software, which revolutionized traffic safety data and equipment management.

All Traffic Solutions is experiencing significant business growth and momentum. In the last year, we have enjoyed:

• Double-digit revenue growth
• A loyal base of 5000+ customers, including well-known major corporations
• Three significant new product launches

Job Summary:

We're seeking proactive, self-motivated individuals to join our amazing sales team. As the Inside Sales Support Representative, you'll be pivotal in handling incoming battery, accessory, and retrofit requests, preparing quotes, closing sales, and delivering proactive support for an enhanced customer experience. If you're ready to make a significant impact and thrive in a dynamic environment, and eager to take on additional challenges and responsibilities.

Job Duties:

• Respond to all incoming battery, accessory, and retrofit requests
• Collaborate with the Customer Success team to determine warranty statuses, and parts needed to ensure quote accuracy
• Prepare all quotes for battery/accessory orders
• Follow up, negotiate, and close all battery/accessory and retrofit sales
• Proactively reach out to customers with tips on how to best maintain their equipment and offer appropriate accessories for their signs
• Collaborate with territory representatives, and account managers to upsell both new signs, and TraffiCloud subscriptions
• Assist the sales team with creating and mailing informational folders to send to prospects
• Manage the All Traffic Solutions websites live chat to route customer and prospect questions to the correct personnel within the company.
• Assist in managing summer sales interns

Minimum Qualifications:

• 1+ years in sales experience or a similar role
• Proven experience in achieving and exceeding quotas through phone sales
• Stellar customer service skills required to ensure a positive customer experience
• Strong follow up ability & selling experience
• Experience and proficiency with SalesForce or other CRM
• Resourceful, able to balance multiple priorities with a sense of urgency
• Strong organization skills
• Exceptional written and verbal communication skills
• Positive energy and ability to work in a team environment
• Technical competence including advanced proficiency in MS PowerPoint, Excel, and

Word

What All Traffic can offer you:

Competitive salary and flexible work schedule. Excellent benefits including health care, dental, STD/LTD, Life Insurance, 401K with matching, PTO, holiday pay, employee referral program, a well-stocked kitchen, fun company sponsored events, and many employee-paid benefit options

A fun, yet professional, work environment that truly cares about its employees and is passionate about using technology for solutions to everyday problems.