Inside Sales Team Leader
: Job Details :

At PowerPak, we rely on a fast moving, high performing Sales Team with a People First mindset to drive company growth. The Inside Sales Team Leader role will grow and maintain a book of business accounts and keep our loyal customer base happy!Purpose of Role:To manage PowerPak's Inside Sales department, including setting and achieving Sales Targets and KPIs. This is a strategic role that includes motivating and leading the Sales Team while ensuring Sales Reporting is conducted in a timely manner, along with developing strategies with management around achieving aggressive revenue growth targets.Core Responsibilities Outline:Responsible for the KPIs of the Inside Sales team, including motivation for the team to hit those targets and adjusting where necessary.Targets as shown by the weekly Sales PPT & Sales huddles.30 Minute Response Time.Phone Answering Speed (3 seconds).Work in conjunction with HR on the hiring and training of new team members.Coaching and onboarding will be your responsibility, HR will be available to assist as a resource.Development and implementation of an effective daily time zone.Oversee Sales Reporting including the weekly Sales PPT & Monthly Sales Reporting.Create strategic plans for the future of the Inside Sales Team when necessary.Manage & Oversee:Inside Sales Processes.Customer Support Metrics.Inbound & Outbound Call Quality/Coaching.New Team Member Onboarding.Team Member Task/Quote Management.KPI's:Team KPIs.Overall Sales Order Accuracy.Phone Answering Speed.Team ENPS.Qualifications:Bachelor's Degree.Minimum of 5 years of leadership experience.Minimum of 3 years of inside sales experience.Proficient in Excel.Customer Oriented._____________We are Great Place to Work certified, with 98% of team members stating they are proud to work for PowerPak! We are always looking for ways to put People First . To learn more, check out our Core Values here: #J-18808-Ljbffr