Job DescriptionKEY JOB FUNCTIONS:
- Inspection of guest rooms to ensure the standards of cleanliness established by management are being met; maintaining of accurate records of daily cleaning audits, and the following up on areas that do not meet standard. Management and its designated representatives determine the standard of cleanliness.
- Guides, supports and counsels room attendants in the proper execution of their daily responsibilities through coaching, mentoring, and provided constructive criticism in both verbal and written form.
- Communicate with the room expeditor on the status of all rooms.
- Ensure the coverage of all guestrooms, public areas, and back of the house areas whenever necessary.
- Ensures proper key control procedures are followed with the strictest adherence to security of our guests, their property, and all company property
- Assists in maintaining adequate supplies by communicating deficiencies to the office and by assisting in the monthly linen inventory.
- Properly tags lost and found items and delivers them to the Housekeeping Office, for storage.
- Evaluate work areas and conditions and make suggestions and recommendations, where appropriate, to improve productivity, cost-efficiency, and to ensure a safe environment for both team members and guests.
- Other duties as assigned.
EDUCATION and/or EXPERIENCE: High school diploma or equivalent preferred. QUALIFICATIONS:
- Must possess effective communication skills.
- Must be able to understand and comply with the requirements for safe handling of chemicals.
- Ability to read and comprehend a variety of instructions furnished in written, oral or diagram form.
- Ability to respond to common inquiries or complaints.
- Must possess good analytical, problem-solving, critical thinking and decision making skills.
- Must have a professional appearance and be a team player.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
WORK ENVIRONMENT:
- Must be able to work independently.
- Must be able to sit and/or stand for long periods of time (minimum of four hours).
- Demonstrates a sense of urgency while performing tasks and meeting deadlines.
- Must be able to maneuver throughout all areas of the casino; from floor to floor either by stairways (minimum of 20 steps) or escalator.
- Must be able to lift, carry and/or push a minimum of 40 lbs.
- Must be able to stoop, kneel, bend, twist, turn, push, pull, grasp objects and the manual dexterity to operate a computer and other necessary office equipment.
- Must be able to tolerate areas containing secondhand smoke, dust, loud noises and bright lights.
- Must be able to work varied shifts, weekends and holidays as needed.
Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).