Company DescriptionFairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub.Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.What Is In It For You:
- Competitive salary and flexible benefit plans
- Opportunity for commissions
- Employee rates at Luxe Accor properties in North and Central America
- Learning programs through our Academies
- Opportunity to develop your talent and grow within our property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives
Job DescriptionInspire - Manager in Training The Inspire leadership development program offers promising talent the opportunity to start a career journey with Fairmont Hotels and Resorts.As an Inspire participant, you'll assist to build operational standards that define guest experience and positively influence fellow colleagues. What Is In It For You:
- Flexible Benefit and PTO plans
- Employee rates at Accor properties
- Opportunity to develop your talent and grow within our property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities and Employee Wellbeing initiatives
What Does Inspire Offer You:
- Customized Inspire program outline
- Exposure to different hospitality divisions including Rooms and Food & Beverage
- Partnership with a Mentor that will assist to guide your experience
- Networking opportunities to build exposure within the hotel and organization
- Feedback checkpoints with assigned leaders
- Internal movement within the Group after successful program completion
What You Will Be Doing:
- 18-month leadership develop program, holding either a Supervisory or Assistant Manager level position
- Learn the fundamentals of the hotel's operations while building your own expertise
- Active shift management, assist to drive the service vision and build guest loyalty
- Assist management in creating revenue driving ideas and opportunities to engage and innovate with both the local market and in-house Hotel guests.
- Oversee day to day operation of F&B areas in collaboration with other managers
- Assist in ensuring that all colleagues are trained and held accountable for brand standards
- Assist with ordering, inventory, supplies, maintenance, department scheduling
- Review daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitor execution.
- Conduct daily shift briefings to ensure colleagues are well informed and prepared to deliver outstanding service
- Adhere to all policies and procedures, and hold other accountable as well
- Ensure a safe and healthy work environment for both colleagues and guests
QualificationsYour Skills and Qualifications Include:
- Minimum 1-year cumulative experience in hospitality management, or a customer-service oriented position
- Post-secondary education (ie. Diploma, Bachelors or Masters degree), preferably in Hospitality or Business
- Agile and flexible in a fast-paced environment
- Strong organizational and communication skills
- Desire to advance your hospitality career, hands-on management style
- Excellent interpersonal skills, with great communication abilities
- Must be available to work various shift times, including weekends and holidays
Additional InformationPhysical Aspects of the Position (include but not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 25 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs, ramps
Visa Requirements: Must have proof of valid U.S. work authorization. Your Team and Working Environment Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub.Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. Our Commitment to Diversity & Inclusion Fairmont Pittsburgh is an equal opportunity employer.We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Why Work for Fairmont and the Accor Group? We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor! careers.accor.com Position Starting April 2025