Installation Technician
: Job Details :

DescriptionCustom Alarm is a locally owned and operated, security-minded company located in Rochester, MN. For over 55 years Custom Alarm has been dedicated to taking care of our customers and employees. For the 8th year in a row, Custom Alarm has received the distinct recognition of being named Best Places to Work in Southeast MN. An honor we truly value and work hard to earn each year. Our employees enjoy the culture and environment at Custom Alarm.Installation technicians take day-to-day direction from their Project Manager. Install access control, video surveillance, and intrusion alarm systems. Apply electrical and electronic theory and related job knowledge to install, test, repair, and modify electronic equipment. Conduct day-to-day interactions with customers and coworkers in a manner that exemplifies and supports the Core Values of Custom Alarm.Note: The starting wage is determined based on a number of considerations including; education, certifications, related experience, etc.

Install Intrusion, Access Control, and Video Surveillance systems to meet applicable standards and codes. Test and inspect systems upon completion of installation to assure quality and proper operation. Provide system information and training to the customer.

Utilize PC and networking skills during the installation of video surveillance systems, NVR's, and access control systems.

Assist customers with technical information regarding the operation of systems.

Promote upgrades, system additions and enhancements to our customers to keep them aware of the latest technology.

Complete documentation and diagrams for installations and service calls, clearly outlining any changes or special instructions (update prints). Submit accurate paperwork and update timecard immediately upon completion of installations and services calls to allow administrative and quality assurance follow-up.

Assure proper maintenance and accountability for assigned tools and inventory. If a company vehicle is provided it is the responsibility of the employee to keep the vehicle clean and well maintained.

Be available for after-hours work, as well as occasional out-of-town trips and overnight assignments as required by project needs.

Observe and comply with safety regulations and maintenance procedures. Recommend improvements to management.

Attend job related training opportunities to continually refresh and update knowledge.

Assure required certificates and licenses are kept current.

Be available to assist in all areas of service and installation as needed.

This description should not be construed to contain every function that may be required to be performed by an employee in this position. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.RequirementsEducation

High School Diploma or GED

Beneficial Education, Experience and Certifications (not required for consideration)

Two Year Electronics Degree or equivalent low-voltage experience

Power Limited Technician License (PLT)

Familiar with residential and commercial building/construction

Additional Skills and Abilities

Positive attitude and a desire to learn and grow

Mechanical aptitude and ability to operate machines, equipment, and tools

Communications skills

Customer service skills to deal with both internal and external customers

Ability to work independently or with a team

Organizational skills

Computer application skills

Ability to demonstrate a work ethic and planning skills

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Most of the time is spent standing and walking. Extensive sitting may be necessary when traveling to and from jobs. Movements such as stooping, kneeling, and crawling are required. Climbing ladders and stairs are key elements to this position. Heights range from zero to 25 feet on a regular basis. On occasion, installations require working at heights up to 50 feet. Lifting, carrying, pushing, and pulling objects such as ladders, spools of wire, and boxes are necessary. Weights generally do not exceed 50 pounds but may range from 50 to 100 pounds on occasion. Reaching overhead is a vital aspect to performing this position, with reaching in front of the body occasionally necessary. Simultaneous and repetitive movements of hands, wrists, and fingers are required. Audio, visual, and verbal functions are vital aspects of performing this job. Excellent color vision is necessary to identify wiring color codes. Driving a company vehicle is required daily. Driving and operating other machinery and tools such as, a genie lift, motorized lift, drills, power saws, meters, etc., is necessary.Working Conditions

Requires working in all environmental conditions (both indoors and outdoors) with some exposure to dust, insulation, noise, and heat or cold (MN weather)

After hours work is sometimes necessary

Other Requirements

Regular and reliable attendance

Valid driver's license, excellent driving record, and insurability under Custom Alarm's auto insurance policy

Due to the security nature of our company, offers of employment are contingent upon passing a background check and drug test

EOE / Disability / Veterans