Salary: Depends on QualificationsLocation : Greenville, NCJob Type: Full TimeJob Number: 202400016Division: Academic Affairs & Continuing EducationDepartment: BusinessOpening Date: 12/11/2024Closing Date: 3/2/2025 11:59 PM EasternGeneral Statement of JobTeaches assigned courses and performs related administrative and recordkeeping duties. Reports to the Instructional Coordinator, Information Technology: Technical Support. Essential Job FunctionsInstructor teaches assigned courses in Computer Technologies and assists in administering and supporting the NETLAB remote lab environment housed within the Computer Technologies department. Instructional duties include organizing a semester courses following departmental guidelines, creating course materials (tests, handouts, lectures, slides, assignments, rubrics, activities, group work, etc.), determining a fair grading system, setting up materials on LMS (gradebook, notes, assignments, etc.), setting up materials in publisher platforms if necessary (homework, quizzes, study guides, etc.), setting up policies compliant with departmental and school regulations, holding student conferences as needed, and creating lesson plans. Instructors keep attendance using Web Attendance Tracking, complete progress reports as required, correspond with students and supervisors through email, submit grade and attendance reports as required, work with students registered with the Office of Accessibility, and be accessible to supervisors by phone and email. Qualifications or StandardsREQUIREDA bachelor's degree from a regionally accredited college or university in Information Technology, or a related field and a strong understanding of several, but not necessarily all, of the areas outlined below:
- Microsoft Office Suite or similar productivity suite products
- Artificial intelligence and/or virtual reality
- Fundamental TCP/IP networking concepts and strong Cisco IOS, switch and router configuration
- Google Cloud and/or Amazon Web Service experience.
- General PC and Mac hardware and software technical support and troubleshooting knowledge
- Linux Server Administration
- Windows Server/Azure Administration
- System Administration including Active Directory and Group Policy
- System Administration - Virtualization
- Information Security concepts and administration
PREFERRED
- A master's degree from a regionally accredited college or university in Information Technology, or a related field.
- One or more of the following industry-recognized certifications applicable to information technology such as CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA CySA+, CompTIA Server+, CompTIA Cloud+, Cisco Certified Network Associate (CCNA), Microsoft Server/Azure AZ-***, VMware VCP, VMware VCA are preferred.
- Two years of industry experience.
- Teaching experience.
- Experience in online instruction and course development.
Minimum Training and ExperiencePhysical Requirements: Must be physically able to operate a variety of types of office and other equipment including personal computers, file servers, internet servers, PDA, calculator, copier, audio-visual equipment, etc. Must be physically able to exert up to twenty-five pounds of force occasionally and/or frequently to lift, carry, push, pull, or otherwise move objects. Physical demands are in excess of sedentary work; position requires walking, standing, stooping, reaching, crouching, fingering, etc. for extended periods of time. Must be able to lift and/or carry weights of approximately fifty pounds.Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions to students. Includes the receiving of information and instructions from supervisor.Language Ability: Requires the ability to read a variety of documents, reports, and various books such as various manuals, PCC handbook and catalog, various texts, PCC FACT book, etc. Requires the ability to prepare various documents and reports such as lesson plans, grade/evaluation reports, attendance report, end-of semester reports, long-range plans, etc., using the proper format, punctuation, spelling and grammar. Requires the ability to communicate with co-workers, supervisor, subordinates, other PCC personnel, etc. with poise, voice control, and confidence. Requires the ability to be conversant in the theory, principles, and methods of effective and persuasive speaking, voice and diction, phonetics, and discussion and debate. Requires the ability to be conversant in the language of information technology - all areas: internet, web development, networking/telecommunications, programming, and software/hardware maintenance.Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form. Must be able to deal with several abstract and concrete variables. Requires the ability to apply rational systems such as education (teaching), business administration, computer applications, etc., in order to solve problems and deal with a variety of concrete variables.Verbal Aptitude: Requires the ability to record and deliver information and to follow verbal and written instructions. Must be able to instruct others via effective verbal communication.Numerical Aptitude: Requires the ability to utilize mathematical formulas; add, subtract, multiply, and divide numbers; determine percentages and decimals; and determine time and weight.Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.Motor Coordination: Requires the ability to coordinate hands and eyes in utilizing automated office and audio-visual equipment, etc. Manual Dexterity: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have moderate levels of eye/hand/foot coordination.Color Discrimination: Requires the ability to differentiate colors and shades of color.Interpersonal Temperament: Requires the ability to deal with people beyond receiving instructions. Must be adaptable to performing under moderate stress when confronted with an emergency.Physical Communication: Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.)PERFORMANCE INDICATORSKnowledge of Job: Has extensive knowledge of the subject matter, and possesses excellent knowledge of techniques, practices, and procedures to effectively instruct others in such. Has the ability to understand the educational and psychological aspects of job. Has the ability to comprehend, interpret, and apply regulations, procedures, and office operations. Can read, understand, and complete written requests and work assignments in a timely fashion. Knows how to estimate time, materials and supplies required to complete various routine activities. Can promote efficient completion of duties. Has good organizational and management skills. Has the ability to plan on a daily/weekly/monthly basis as well as longer term in regard to curriculum planning, class schedule preparation, etc. Has the ability to work under stressful conditions related to heavy workloads, meeting deadlines, working with difficult students, handling large amounts of paperwork, etc. Has the ability to make sound, educated decisions in a variety of areas on a constant basis.Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all College departments and divisions, co-workers and the general public.Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under Specific Duties and Responsibilities. Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, College policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.Attendance: Attends work regularly and adheres to College policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction. Is highly motivated to implement learning with related activities to the curriculum.Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with College policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the College. Relationships with Others: Shares knowledge with managers, supervisors and staff for mutual and College benefit. Contributes to maintaining high morale among all College employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the College and to project a good image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the College. Emphasizes the importance of maintaining a positive image within the College. Interacts effectively with higher management, professionals and the general public. Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings, deadlines and events.Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the College and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace.Pitt Community College provides a wide variety of benefits available to full time employees. These benefits include: health, dental, vision, life insurance, optional life and disability insurance plans, flexible spending account for health care/dependent care, NC State Retirement, and a deferred compensation program (401K, 457, 529). Pitt Community College also offers leave based on years of service (vacation, sick, FMLA) in addition to paid holidays and longevity.Pitt Community College provides a comprehensive Employee Assistance Program (EAP) through McLaughlin-Young Group. Employees and eligible dependents are provided up to three counseling sessions per year, per topic. In addition the EAP offers individualized online resources for work-life balance. Pitt Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.