Position: Sr. Commercial Lines Account ManagerLocation: Allentown, PA
Responsibilities:
- Serve as the primary consultant for a high-profile and large account book, guiding clients in risk management.
- Contribute to new business revenue by supporting client needs and ensuring high-quality service.
- Coordinate coverage placements, prepare proposals, and participate in sales presentations.
- Build strong relationships with Captive Managers, Company Representatives, TPAs, clients, and team members.
- Partner with Producers to ensure service quality and deliver results that meet client expectations.
- Use agency systems to maintain customer files, process insurance documents, and handle premium billing and claims.
- Analyze and review policy coverage, making suggestions as needed to optimize client protection.
- Adhere to laws, regulations, and agency policies, while proactively seeking ways to improve procedures.
- Collaborate effectively with the team, sharing insights and solutions.
Requirements:
- PA Property & Casualty License (or ability to obtain).
- Minimum 3 years with alternative risk insurance products and 5 years working with commercial clients.
- Strong commitment to client service, ethics, and quality standards.
- Excellent communication skills and the ability to analyze client contracts.
- Bachelor's degree and professional designation preferred.
- Detail-oriented with strong prioritization skills, curiosity, and a growth mindset.
If you're a strategic thinker with a passion for client success, apply today to join our team!
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