Insurance Customer Service Agent
: Job Details :

Job Summary:Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. We are seeking an individual to enhance customer relationships and build trust with an outgoing personality. A team player who has the ability to multi-task and also has apassion for helping others.Essential Functions* Provide prompt and courteous customer service* Assist customers with policy changes* Identify customer needs and propose appropriate products and services* Consistent utilization of technologies* Maintain agency management system* Provide support to team members to reach agency performance goals* Maintain a strong and positive work ethic and total commitment to success daily* Participate in educational opportunities to stay informed of industry developments* Perform other duties as assignedEducation & Experience* Insurance or Other Business-Related Experience* Current Property & Casualty Insurance License, or willingness to obtain within 90 days* A commitment to professional and ethical behavior* Effective verbal and written communication skills; communication proficiency* Demonstrated ability to use tact, diplomacy, and professionalism when working with customers and co-workers* High importance placed on excellent customer service* A self-starter, one who is highly motivated* Detail-oriented, thorough with a focus on accuracy* Aptitude and willingness to learn various software applications relevant to this positionWe offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:* Health Insurance-Dacotah Bank pays 100% of the premium, individual and family coverage* Dental Insurance-Dacotah Bank pays 100% of the premium, individual and family coverage* Health Savings Account* Life Insurance for the employee and family* Paid Vacation and Sick Time* Retirement Plan Options* Additional Perks and Benefits