This is an IN OFFICE role.
Personal Lines Customer Service Representative (CSR)
Full job description
We are seeking a full-time Personal Lines Customer Service Representative.
This position will support our clients with their home, auto, and other personal insurance needs while providing excellent customer service.
- Our talent acquisition team will be quick to respond in this process and if this proves to be the right match, you can expect a fast response via InMail to schedule a brief phone interview.
- We provide a competitive compensation plan, continued career development/training, leader and peer driven support, performance-based incentives, and a locally focused culture rich environment.
- The next generation of talent is extremely important, and this is a team that focuses on their core values of respect, integrity, service, excellence and empathy
Responsibilities
- Serve as the point of contact for all client requests.
- Perform general insurance tasks such as auto ID cards, endorsements, and evidence of property insurance.
- Assist in completing new and renewal applications, and correspondence.
- Follow workflows and maintain data integrity in agency management system.
Competencies & Requirements
- A valid Property & Casualty Insurance license or the ability to obtain one within 45 days of hire (required).
- Technical Capability
- Time Management
- Organizational Skills
- Communication Proficiency
- Teamwork
- Ethical Conduct
- Self-Motivated
We offer employees great benefits, competitive salaries, and a family-focused work culture.
This position is an opportunity for your strengths and experience to shine.
If this opportunity is a fit for you, and you would like to be a part of a dedicated and innovative group of people, please apply.
Job Type:
This is an in office, full-time position; days are Monday-Friday.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
- 11 paid holidays per year
- Paid volunteer days & more!
Weekly day range:
Work setting:
In compliance with Montana state laws, we provide reasonable accommodations for applicants with disabilities.
Education:
- High school or equivalent (Required)
License/Certification:
- Property & Casualty Insurance License (Preferred) or ability to obtain within 45 days of hire
Additional Information
This job description is not a comprehensive list of duties and may be adjusted as necessary.