Insurance Solutions Advocate
: Job Details :

Indium is an Insurance Agency network with over 230 Member Agencies across the US. We are looking for an Insurance Solutions Advocate to assist our agencies with new business placement, market strategy, and technology utilization. Our Solutions Advocates are resourceful, creative, and collaborative problem-solvers with a passion for P&C insurance. In addition to living our values, you are knowledgeable about commercial insurance from SMB to Mid-Market and are deeply passionate about learning and the pursuit of excellence. You are a champion for the Independent Agency channel and go to great lengths to solve complex problems for Independent agencies. You are proactive, attentive, and responsive in everything you do – fueling profitable growth for our partners and Indium!

ALIGNING WITH OUR STRATEGY

Our insurance brokerage team is responsible for providing our agency partners access to unique and standard markets with unparalleled service and technology. In doing so, you'll be expected to maintain the highest level of service standards, expert industry knowledge, and authentic partnerships with our agencies. Our Solutions Advocates are a trusted and respected resource for their expertise, advice, and operational excellence.

Please note: This is a remote position, so you'll do your daily work from home. However, we do hold in-person meetings 2-3 times yearly in Columbus, Ohio. We know from experience that proximity is important, so we're looking for candidates in the following states:

• Ohio
• West Virginia
• Indiana
• Illinois
• Kentucky
• Pennsylvania
• Michigan
• North Carolina
• Tennessee

EXPECTATIONS OF THE ROLE

• Develop and maintain highly collaborative relationships with our agency and carrier partners through effective face-to-face, phone, video, and email interactions.
• Proactively consult with our agency partners to qualify new business submissions for validity, completeness, and accuracy and generate quotes online with a variety of carriers on their behalf.
• Proactively advocate on behalf of our agency partners with carrier underwriters to win new business and remarketing opportunities.
• Proactively identify and advise our agency partners on opportunities for new business, account rounding, cross-selling, and upselling.
• Develop, demonstrate, and provide subject matter expertise with respect to carrier appetites, products, coverages, and contracts.
• Meet and exceed all service level standards.
• Collaborate with internal team members to identify, design, develop, and implement process standardization and best practices.
• Perform other related duties as required.

Qualifications

• Property and Casualty License required
• Minimum 3 years of experience in a production, underwriting, or placement role
• CPCU or CIC designation and a college degree are desirable
• Knowledge of working with AgencyZoom, AMS360, ZyWave, and other advanced Insurtech systems is desirable

Additional Position Details:

Job Type: Full-time

Pay will be based on your skills and experience ($50,000 - 75,000)

Benefits:

• Unlimited PTO!
• Health, Dental, Vision, Life, Disability, and Accident Insurance
• HSA/HFA Contributions up to $500 annually based on quarterly Wellness Activity participation
• 401(k) with 3% employer match after 6 months of employment
• Annual Bonus up to 10% based on performance
• Continuing Education investment up to $5,000/year