Location: Springfield,IL, USA
Responsibilities
JOB SUMMARY: Responsible for efficient and effective patient and referral management within the Assessment and Referral Department. Provides courteous greeting and information to all callers about pending admissions, bed availability and bed transfers as needed. Responds to inquiry calls about hospital services, receives referrals, and follows up on all calls and pending admissions. Obtains billing and insurance information. Conducts pre-admission insurance benefit verifications and pre-certifications/HSIs. Completes admission paperwork as directed, with exception to admission assessment. Maintains and organizes inner office files, data and records that pertain to the intake/admission process, including faxing information to insurance companies and relevant referral sources/managed care organizations. Provides computer entry for admissions/inquiry calls. Greets patients and visitors and provides them with paperwork. Provides meals and snacks as applicable and escorts patients to the bathroom and units. Conducts observation rounds on patients. Other duties as assigned.
JOB SPECIFICATIONS: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
Lincoln Prairie Behavioral Health Center is a 97-bed facility located in Springfield, Illinois. We are dedicated to providing youth with compassionate mental health treatment that encourages self-responsibility and personal growth. We are the only facility of our kind in Central Illinois! We provide psychiatric treatment to children and adolescents that present with a broad range of psychiatric and behavioral disorders. A clinically skilled multidisciplinary team works to partner with the youth and family to accomplish their goals in a supportive and therapeutic environment.
Much more online at
Benefits for this position include:
* Challenging and rewarding work environment
* Competitive Compensation & Generous Paid Time Off
* Excellent Medical, Dental, Vision and Prescription Drug Plans
* 401(K) with company match and discounted stock plan
* SoFi Student Loan Refinancing Program
* Career development opportunities within UHS and its 300+ Subsidiaries!
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom
Qualifications
Education: Bachelor Degree Required
Experience: Computer skills and customer service skills required
Licensure/Certification: None required
Knowledge: Excellent communication skills, as well as computer skills required. Should be familiar with the Illinois Mental Health and Disabilities Code and Illinois Confidentiality Act and EMTALA Law. Must be able to work cooperatively with other hospital staff and community agencies. Good organization, filing and typing skills, attentive to detail, as well as excellent oral and written communication skills.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: or 1-800-###-####