Intake Specialist
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Job Type

Full-time

Description

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers and eight Women, Infants, and Children nutrition program locations throughout Indiana, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations that are diverse in age, educational background, and income level.

IHC in Peru, Indiana, is seeking an Intake Specialist to join our talented and dedicated team. This is a wonderful opportunity for anyone seeking a highly rewarding position with exceptional benefits, including a generous $1000.00 retention bonus. Don't miss this chance to be a part of a great team that is making a difference in people's lives every day!

Overview:

The Intake Specialist plays a vital role in IHC's mission and goals by ensuring that all client documentation, front-office paperwork, charts, and billing are handled efficiently. The Intake Specialist works closely with other front office staff to provide excellent customer service to clients over the phone and in the lobby. They also complete billing paperwork and daily reports that are essential for monitoring the clinic's overall effectiveness.

* Greets clients and visitors to the clinic and assists with the check-in process

* Makes appointments and prepares clients for appointments

* Answers phones and accurately direct calls

* Uses and maintains electronic medical records

* Maintains effective working relationships with physicians, co-workers, and patients

* Demonstrates positive customer service skills in person and over the phone

* Works well in a team environment and as part of a team

The recruitment package includes but is not limited to:

* Hourly position

* $1000.00 retention bonus paid after one year of employment

* 403(b) 403(b) matching

* Flexible spending account

* Health, life, dental, and vision insurance

* Health savings account

* Generous PTO

* Employee Referral Program

* Retirement plan

* Tuition reimbursement and much more!

Salary Description

$16.16 - $18.10 (Based on education & experience)

We are an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Requirements

* Education: Completion of a standard high school diploma or equivalent

* One (1) year of prior experience in an office or health-related position (Related education can substitute for experience)

* Excellent interpersonal and customer service skills

* Bilingual skill set is strongly preferred but not required

* Interacts with colleagues and patients in a professional manner

Salary Description

$16.16 - $18.10