Intake Specialist
: Job Details :

Job Details

Job Location: Community Support Services - Akron, OH

Position Type: Full Time (40 Hours)

Salary Range: $24.00 - $32.00 Hourly

Description

The Opportunity: We are seeking to hire an Intake Specialist to join our Intake & Assessment Team. This individual will provide diagnostic assessments for individuals seeking behavioral health services with the agency.

What You'll Do:

* Provide diagnostic assessment services for persons referred to Community Support Services per established agency procedures, including the completion of all required documentation.

* Consult with immediate supervisor and/or the Chief Clinical Officer regarding clinical concerns including potential risk for self-harm, suicide, and homicide. Follow clinical recommendations as indicated.

* Complete off-site intakes as assigned.

* Refer persons seen for intake to alternative agencies based on clinical needs when appropriate.

* Assist with responding to clinical inquiries made through agency e-mail and telephone calls as requested.

* Conduct appropriate follow-up when individuals do not attend scheduled intake appointments.

* Refer to the Engagement Team when appropriate based on established protocols.

* Coordinate with local hospitals as requested.

* If deemed as a Health Officer by the Summit County ADM Board, conduct assessments for emergency admission, completing any required documentation.

* Observe all rules of confidentiality as it relates to persons served, information both internally and in dealing with outside individual(s) and /or agencies.

* Responsible for being knowledgeable about rights of individuals served and procedures governing them.

* This position is full-time (40 hours a week) working normal business hours.

What We're Looking For:

* Minimum of a Bachelor's degree in a human services field required.

* Minimum of LSW or LPC required.

* Prior experience in working with individuals with severe and/or persistent mental illnesses desirable.

* Knowledge of local community resources, including NAMI Summit County and 12-step groups.

* A deeply held belief in CSS's recovery-centered mission.

* Demonstrated skill in developing positive relationships with individuals with mental illness, developmental disabilities, and substance abuse challenges.

* Knowledge of mental health/substance abuse/co-occurring definitions, diagnosis, services, and medications.

* Knowledge of trauma-informed care principles.

* Ability to negotiate assertively from an advocacy viewpoint.

* Excellent organizational, attention to detail and communication skills.

* Proficiency in Microsoft Outlook.

* Skill in managing time and meeting deadlines.

* Ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and/or your personal beliefs.

* Perseverance in goals with individuals who may not improve or may only improve slowly.

About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We Offer:

* Pay for this position starts at $24.00-28.50/hr for candidates holding an LSW or LPC

* Pay for this position starts at $26.91- 32.00/hr for candidates holding an LISW or LPCC

* Working within in a mission-driven, highly engaged environment

* A supportive, professional workplace with excellent resources

* Engaging, autonomous atmosphere

* Professional Development Assistance and Education Assistance Program

* Program-Site Eligibility for the Public Student Loan Forgiveness Program

* 401(k) with 5% employer contribution

* 10 paid holidays and 15+ days of PTO annually

* Health, Dental, and Vision insurance

* Subsidized membership to local YMCA branches

* Life insurance and short- and long-term disability

Qualifications

Company's website: www.cssbh.org

Company's Facebook page:

Community Support Services is an Equal Opportunity, Affirmative Action employer: EEO/M/F/Vet/Disability, with an active interest in Diversity and Inclusion.