INTAKE SUPERVISOR
: Job Details :


INTAKE SUPERVISOR

New York City, NY

Location: New York,NY, USA

Date: 2025-01-02T08:30:26Z

Job Description:

APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE.

The Office of Liens and Trusts (OLT) is responsible for protecting against fraud and recovering Cash Assistance and Medicaid pursuant to SSL 104, 104-b, 369, and 42 USC.

Within OLT, the Supplemental Needs Trust Program (SNTP) is responsible for the oversight of exception trusts that allow a disabled person with excess resources to shelter their assets and qualify for Medicaid. The SNT Program monitors over 2,000 first party trusts with a portfolio of over $855M and an additional $350M - $500M in Annuity Contracts that provide guaranteed income streams to the trusts, bringing the portfolio total to $1.2B - $1.35B.

SNT is recruiting for (1) one PAAII to function as an Intake Supervisor, who will:

* Provide direct supervision to paralegal staff. Monitor assignments. Ensure all work is done in an expeditious and timely manner.

* Prepare ad hoc narrative and statistical reports for program analysis and work measurement. Provide feedback to superiors on issues identified in unit.

* Proofread for accuracy all work data entered by paralegal staff to ensure the reliability of unit database.

* Review time and leave usage, prepare evaluations/performance reports.

* Conduct of regular meetings with paralegal staff. Keep staff informed of current changes in policy and procedure.

* Perform other duties as assigned by Supplemental Needs Trust Monitoring Unit Supervisor.

Work Schedule: Monday to Friday 9 am to 5 pm.

Work Location: 375 Pearl Street

Minimum Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or

2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in 1 above; or

3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in 1 above;

4. Education and/or experience equivalent to 1 , 2 , or 3 above. However, all candidates must possess the one year of administrative or supervisory experience as described in 1 above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in 1 above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years.

Preferred Skills

* Working knowledge of HRA/IREA systems including WMS, HRA One Viewer - Knowledge of Microsoft Word, Excel and PowerPoint - Excellent oral and written communication skills

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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