CANDIDATES MUST HOLD AN ACTIVE TS/SCI CI POLY TO BE CONSIDERED
Responsibilities and duties will include:
- Applying near real-time technical problem solving skills & monitoring near real-time status of the system.
- Provide near real-time operational response to system alerts and changes in the system environment including system reconfiguration data analysis, and data reporting.
- Performs and documents preliminary evaluation of system problems.
- Advises and assists in effecting design changes to improve operational efficiency and/or reduce cost of operations.
- Documents and maintains operational event logs and records.
- Utilizes technical training and/or equivalent technical experience to evaluate system performance and enhance system operation and data processing capabilities.
- Will work in a closed environment where frequent and direct interaction and collaboration with customers and peers is ordinary.
Requirements:
- An active and in scope U.S. TS/SCI security clearance with C.I. polygraph.
- Typically have a Bachelor's Degree or possess a minimum of 8 years of job related experience in lieu of a degree.
- Military experience may substitute for some requirements.
- Military technical certification credit for military experience (military personnel who have been formally trained or have relevant experience obtained while in service versus civilian training).
- Excellent communication skills.
- Perform work in the near real-time decision-making environment and successfully complete the Operations Certification Process.
- Ability to work 12-hour rotating shifts.
- Ability to work in a small team environment.
- Demonstrated ability to remain calm under pressure.
- Ability to distinguish the difference between colors on a computer monitor (specifically red, blue, white and green).
Desired Qualifications:
- Knowledge or experience performing satellite mission support in a near real-time operations environment.
- Experience monitoring satellite activities or in a related field.
- Typically prior military experience is helpful.
- Experience working in direct support of customers and with direct and frequent customer interaction.
- Ability to control data flow in a methodical and disciplined manner.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.