Location: all cities,VA, USA
**Position Description**
Looking for a career where you can make a difference every day? Serco is looking for an Intermediate Benefits Administrator to join our team!
Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multi-employer pension plans. Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits.
**As an Intermediate Benefits Administrator, you will:**
+ Perform a variety of support activities to include, but not limited to initiating benefit payments and data loads for plan intake, processing of benefit applications, entering data into PBGC systems of record, conducting research for participant issues, and issuing benefit determination letters.
+ Achieve operational objectives by adhering to the defined policies, procedures, workflows and work standards of the assigned processes and workflows to ensure that all assigned deliverables are performed efficiently and effectively .
+ Work under immediate supervision and reports to a supervisor.
+ Adhere to performance management policies, meet established production and accuracy standards, and uphold Serco's Zero-Harm Health, Safety, and Environmental culture.
In compliance with state and local laws regarding pay transparency, the hourly rate of pay is $22.40; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
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**Qualifications**
**To be successful in this role, you will have:**
+ High School Diploma or GED.
+ Two years of related experience
+ Experience can include, but not be limited to: employee benefits, claims processing, billing, payroll, banking, human resources, customer service, and/or quality review.
+ Must be able to exercise analysis and have experience in selecting documented procedures to follow in searching for, interpreting, selecting, or coding items to be entered from a variety of source documents.
+ Knowledge of commonly used concepts, practices and procedures as it relates to benefits administration.
+ Previous experience working on the PBGC contract.
+ Ability to obtain and/or maintain a Public Trust Security Clearance.
+ Microsoft Office knowledge and experience.
Candidates must be located in one of the following states: OH, FL, WV, VA, MD, DC, DE, CA, PA, IA, TN, GA, CO, MN, TX, IL, KY, ME, NC, or MA.
If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
**Company Overview**
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: .If you require an accommodation with the application process please email: ...@serco-na.com or call the HR Service Desk at 800-###-####, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice ( .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ...@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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**ID** _67415_
**Recruiting Location : Location** _US-VA-_
**Category** _Other_
**Position Type** _Full-Time_
**Security Clearance** _Other_
**Clearance Details** _Public Trust_
**Telework** _Yes - May Consider Full Time Teleworking for this position_